Set up tokenized REST message record

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • To use tokenized data with a Third-Party System, update the endpoint URL for the Third-Party System's REST message entry in ServiceNow.

    Before you begin

    Set up your Third-Party System connections in our tokenizer service. For more information, see Initial setup for Vault schema, Connections and Service Account for Card data security (KB2830577).

    Install and set up integrations to the Third-Party Systems (such as Visa Spoke or Mastercard Spoke). Card Data Security requires these integrations to function correctly. For more information, see Integrating with spokes.

    Role required: admin

    Procedure

    1. Navigate to All > System Web Services > Outbound > REST Message.
    2. Open the Visa Resolve Online or Mastercom record.
      Create a new REST Message record if you don't see one for your Third-Party System. For more information, see Create a REST message.
    3. For the Endpoint field in the REST message form, enter the connection's base URI from the tokenizer service.

      Image showing the Endpoint field containing the connection base URL from the tokenizer service.

      The connection's base path can be viewed in the tokenizer service administration website by navigating to Connections, expanding the connection, and selecting Sample Request on a route. The base URL is the domain name of the value in the Path field.

      Image showing the location of the base URL.

    What to do next

    Repeat these steps for each REST message entry you need to set up.