Customize the pop over fields on the calendar in Dispatcher Workspace

Add or remove the fields that show in Dispatcher Workspace pop overs so more relevant information is easier for dispatchers to find.

Avant de commencer

Role required: wm_admin

Pourquoi et quand exécuter cette tâche

Avertissement :

Only developers with a high level of experience using JavaScript should perform this procedure.

Using JavaScript along with a script includes, you can show different values than the default information that is shown in the pop over window. The default fields in the pop over information are:

• Short description: A short description of the work order task
• Number: The work order task number
• Scheduled start
• The Assignment group
• Location: The location of the work order task

The following image shows that the Assigned to field has been added to the pop over window to indicate who the work order task is assigned to.

Procédure

1. Find the values of the fields you want to add.
   1. Navigate to All > System Definition > Tables.
   2. In the Search field, search for the table with the relevant type of information.
      • Work order task values: wm_task
      • Schedule values: cmn_schedule_span
      • Personal event values: sn_shift_planning_agent_schedule_request
   3. Open the relevant table and copy the value that you want to display.
2. Navigate to All > System Definition > Script Includes.
3. In the Search field, enter DispatcherWorkspaceCalendarBrokerImplSNC and open the record.
4. Scroll to the getCalendarEventTooltipDetails function.
5. Select and copy the entire getCalendarEventTooltipDetails function.
6. Return to All > System Definition > Script Includes.
7. In the Search field, enter DispatcherWorkspaceCalendarBrokerImpl and open the record.
8. Paste the getCalendarEventTooltipDetails function into the DispatcherWorkspaceCalendarBrokerImpl record beneath where it says //Add / override customizations here..
9. Add or remove the fields you want.
10. Select and hold (or right-click) in the header of the page and select Save.