Flow Designer reference

Get details about Flow Designer components like actions, flow logic, and properties.

Table 1. Available references by component type

Workflow Studio component	Available references
Flows	Types of flows and when to use them Flow Designer trigger types Flow Designer actions Flow Designer flow logic User preferences for flows
Subflows	Types of flows and when to use them Flow Designer actions Flow Designer flow logic User preferences for flows
Actions	Flow Designer input and output data variables Flow Designer steps Supported Service Catalog variable types
All	Design considerations for Flow Designer Transform functions Flow Designer integrations Flow Designer system properties

• Design considerations for Flow Designer
  Create, run, troubleshoot, and monitor your flows more effectively. Use these guidelines to optimize the performance of your flows.
• Flow Designer actions
  Actions can be added to any flow, enabling process analysts to automate ServiceNow AI Platform features without having to write code.
• Flow Designer flow logic
  Enable flows and subflows to specify conditional or repeated actions. Combine the elements of flow logic to create workflows in a graphical interface with little or no scripting.
• Flow Designer input and output data variables
  Actions and subflows use variables to store input and output data. The variable data type determines what kind of data it stores and its advanced configuration options.
• Flow Designer steps
  A step performs a single operation in an action. You can use Action Designer to add steps to a custom action.
• Flow Designer system properties
  Configure how the system processes flows.
• Flow Designer trigger types
  Each trigger type defines when a flow starts and the starting data available to it. There are triggers for record operations, dates, and application operations.​
• User preferences for flows
  Enable or disable user preferences for flow to change options available to Flow Designer.
• Supported Service Catalog variable types
  Flow Designer supports several Service Catalog variable types for both single-row and multi-row variable sets.
• Transform functions
  Transform data pill values without the need to write a script. Use transform functions to reformat text, perform mathematical calculations, sanitize potentially unsafe SQL statements, and serialize complex objects to raw XML.
• Types of flows and when to use them
  A decision matrix and basic definitions help you determine what type of flows to create.