Add Worknote workflow activity

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The Add Worknote activity adds text to the Worknotes field of the current incident record.

    A workflow must run on the Incident table to use this activity.
    Note:
    Task activities run as the user whose actions complete the task the workflow was waiting for and advances the workflow.

    Input variables

    Table 1. Add Worknote activity input variables
    Field Description
    Work Note The text to add to the incident record.