Manage a category

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • After an administrator approves a category request, the category is immediately created with the selected category manager. The category manager can create and manage items in the category.

    Before you begin

    Role required: admin

    About this task

    New categories do not appear in the catalog until items are added to them.

    Category managers can also create and manage items in their categories, and publish items to make them available to users.

    Procedure

    1. Navigate to All > Item Designer > My Item Categories to view and edit categories you manage.
    2. Click the category number to open that category.
      Figure 1. Item designer category form
      Item designer category form
    3. Complete any of the following actions.
      ActionSteps
      Assign editors to a category Select users in the Editors field of the category form, and then click Update.
      Deactivate a category Click Deactivate. The category no longer appears in the service catalog.
      Reactivate a category In the category form, click Activate.