Restart Playbooks

Restart a playbook from the beginning, an activity, or a stage.

Before you begin

Role required: Determined by playbook admins

Restart must be enabled by an admin in Workflow Studio for a playbook and each stage or activity. If a stage or activity is not configured to be restartable, you will not see all of the buttons in this procedure.

Procedure

Restart playbook

1. Note:

   Playbooks in a Complete, Error, or Cancelled state cannot be restarted.
   Open your playbook.
2. To restart the whole playbook:
   1. Hover over the playbook name in the contextual side panel to open the context menu.
   2. Select Restart playbook.
      
      

Restart stage

3. Open your playbook.
4. Note:

   Stages and activities must be completed before they can be restarted. When a stage or activity is restarted, you may need to:

   • Complete all restartable stages and activities after it again.
   • Re-enter information to complete restartable stages and activities again.
   To restart a stage:
   1. Hover over the name of the stage in the contextual side panel to open the context menu.
   2. Select Restart stage
      
      .

Restart activity

5. Open your playbook.
6. Note:

   Stages and activities must be completed before they can be restarted. When a stage or activity is restarted, you may need to:

   • Complete all restartable stages and activities after it again.
   • Re-enter information to complete restartable stages and activities again.
   To restart an activity:
   1. In the activity card, open the context menu.
   2. Select Restart.