Call a workflow flow logic
Summarize
Summary of Call a Workflow Flow Logic
The Call a Workflow flow logic in ServiceNow allows you to execute a published and active workflow from within your flow. This feature enables you to use flow data as input for the workflow, enhancing automation capabilities by integrating workflows into your processes.
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Key Features
- Select a Workflow: Choose a published and active workflow to run. The selected workflow determines the associated records, with additional inputs displayed if applicable.
- Wait Option: Toggle this setting to true for the flow to pause until the workflow completes, enabling return of output values. Setting it to false allows the flow to continue independently.
- Current Record: Use a data pill to specify the current record that the workflow will process.
Key Outcomes
The execution details provide insights into the workflow's progress, state, and output. You can view the workflow's completion status, context reference, result, and return value. Be aware that if the workflow is canceled or its context record deleted before it finishes, the flow will continue and reflect the last known output values.
Run a published and active workflow from your flow. You can use the flow data as a workflow input. For example, you can specify the current record as a workflow input.
Inputs
| Input | Description |
|---|---|
| Select a Workflow | Published and active workflow that you can select to run. The workflow that you select
determines the records that are associated with it. If the workflow has inputs, Flow Designer displays them as additional flow inputs. Note:
|
| Wait? | Workflow that you set to true so that the flow waits for workflow completion before
continuing. Only workflows that wait for completion can return certain output values to the
flow. Set to false to continue running the flow separately from the workflow. Note: If the
workflow is canceled or its context record is deleted prior to the workflow finishing, the
flow stops waiting and instead continues running. |
| Current | Current record that the workflow processes. Select a data pill that contains a record from the associated workflow table. |
Outputs
The flow execution details only display workflow output values that are generated while the flow is running. If you configure the flow to wait for the workflow to finish, the flow execution details can display all workflow output values. If the flow does not wait, the flow execution details only display the workflow output values that were generated before the Call a Workflow flow logic completes. If Call a Workflow completes before the workflow finishes, the workflow output values stop updating and only display the last known value.
| Output | Description |
|---|---|
| State | State of the workflow. This value comes from the workflow context record. The state will be Complete if the workflow executes successfully. If the workflow is canceled, the workflow state is set to Canceled. If the context record is deleted prior to the workflow finishing, the workflow state is set to Invalid. |
| Context | Reference to the workflow context record. |
| Result | String that contains the result from the workflow. This value comes from the workflow context record. |
| Return value | String that contains the return_value from the workflow. This value comes from the workflow context record. |
Calling the Routine Change workflow
In this example, the flow calls the Routine Change workflow. The Wait? option is checked, so the flow pauses until this workflow completes. The Current field is filled using a data pill representing the record that triggered this flow.
Execution details
- The header displays a link so that you can view the workflow progress in the Workflow Editor, the flow logic state, the start time, and the runtime duration.
- The Workflow Configuration section displays how the flow logic was configured for this flow and the runtime values that were generated.
- The Workflow Output section displays the output that is generated by the workflow while the flow is running.