Using Decision Builder

Using Decision Builder, you can create, modify, test, and update decision tables for use in your workflows and applications. You can also create decision tables in Workflow Studio and then modify them in Excel.

• Create decision tables in Decision Builder
  Create decision tables in Workflow Studio to embed business logic into a series of if-then decision rules.
• Duplicate a decision table
  Save time creating similar decision tables by duplicating existing tables.
• Edit decision tables using draft authoring
  Edit published decision tables in Workflow Studio when draft authoring is enabled. Without draft authoring enabled, decision tables are active and available to use as soon as they're created.
• Modify decision table structure in Decision Builder
  Evolve with your business logic by modifying the inputs or columns of your decision table.
• Modify decision table rules in Decision Builder
  Evolve with your business logic by modifying the rows, default result values, or content of your decision table.
• Use decision tables
  Decision tables built in Workflow Studio are executed in flows with flow logic or in scripts with API calls.
• Manage decision tables in Excel
  If you have large decision tables to build or want to enhance decision tables outside of the ServiceNow AI Platform, manage them in Excel. Export a decision table to an Excel file, edit the downloaded file to add and edit rows, and then import the file back into Decision Builder in Workflow Studio.
• View related objects in a decision table
  See and open objects that are related to your decision table, such as flows and subflows.
• Test a decision table in Decision Builder
  Test your decision table before publishing to make sure the rules provide the desired outcome for a given set of input data.
• Create decision table code snippets
  Create code snippets of published decision tables in Workflow Studio to execute the decision table from any script and make it easier to replace hard-coded logic with decisions.
• Modify decision tables created in the classic environment and decisions with complex logic
  Decision Builder supports decision tables that were created in the classic environment. However, some data types and conditions from the classic environment are not fully supported in Decision Builder. For unsupported field types and decisions with complex conditional logic, use decision rule view to modify these condition expressions.
• Delete a decision table
  Delete decision tables that you no longer need from the list of decision tables in Workflow Studio.