Analyzing data classifications using the Overview dashboard

The Overview dashboard reports the current state of data classifications within your instance and how your users are distributed by location.

If you have a data classification administrator or auditor role, you can visualize the current sensitivity of instance data, which helps increase security and compliance with privacy laws. By using the Location field in user records, administrators map users across different regions that have differing privacy regulations.

Tables and columns tab

Users tab

Required ServiceNow AI Platform roles

• data_classification_admin: Administers all aspects of the Data Classification application, including data classification setup, and assignment.
• data_classification_auditor: Audits Data Classification code assignments.

Use cases

For additional examples of how different people in your organization would use this dashboard, see Use Cases in Data Classification.

User	Dashboard use
data_classification_admin	Confirm that you have assigned data classifications to the correct fields in your instance.
data_classification_auditor	Audit the senility and security of data in your instance.

Reports

Title	Type	Source table	Description
Breakdown of classified data	Pie Chart	m2m_dictionary_dataclass	Provides a breakdown of instance data classifications, by data class.
Total number of tables	Single Score	sys_dictionary	Total number of data tables in your instance.
Total number of columns	Single Score	sys_dictionary	Total number of classified data columns in your instance. This count is the number of columns you assigned data classifications to.
Classified Items Count	Single Score	m2m_dictionary_dataclass	Total number of tables that have been assigned data classifications.
Number of tables with user reference	Single Score	sys_dictionary	Total number of tables that have at least one column that references the sys_user table.
Number of locations	Single Score	sys_dictionary	Total number of locations in your instance.
Number of users	Single Score	sys_user	Total number of users in your instance.
Users by country	Map	sys_user	Location breakdown of users by country.