Session window timeout (instance security hardening)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Use the glide.ui.user_cookie.life_span_in_days property to set the expiration time period for the Remember Me cookie. The default value is 15 days and the maximum cap is at 30 days.

    More information

    Attribute Description
    Property name glide.ui.user_cookie.life_span_in_days
    Configuration type System Properties (/sys_properties_list.do)
    Configure in Instance Security Center Yes
    Purpose To enable the default expiry of the 'remember me' cookie.
    Recommended value User-defined integer value (# of days) [Example: 15]
    Functional ImpactThis property is enabled by the end user when the end user checks the Remember me check box from the login page and logs in to the ServiceNow AI Platform.
    Security risk (Medium) The user cookies being active for an indefinite amount of time is a security risk and should expire on a time-based configuration.
    References Available system properties

    Change settings for the Remember me check box and cookie

    To learn more about adding or creating a system property, see Add a system property.