Check for invoice exceptions on a single invoice

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Manually check for invoice exceptions on a single invoice so that you can resolve them.

    Before you begin

    Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

    About this task

    The Check exceptions option is available for all invoices that are in Exceptions found state.

    Procedure

    1. Navigate to All > Accounts Payable Operations > Accounts Payable Workspace.
    2. Select the list icon (List icon).
    3. Navigate to Lists > Primary Data > Invoices.
    4. Open an invoice that is in the Exceptions found state.
    5. Select View invoice processing case.
      Note:
      If you open an invoice processing case for an invoice that is in Exceptions found status, the invoice processing case form displays the following notification at the top:

      Invoice has one or more exceptions. Resolve all issues in "Invoice exceptions" to continue processing.

    6. On the invoice processing case form, select Check exceptions.
    7. Select Yes.
      While exceptions are being identified on the invoice, the status of the invoice changes to Checking exceptions for a short period of time and the following occurs:
      • If no exceptions are found on the invoice, the status of the invoice changes to No exceptions found.
      • If exceptions are found on the invoice, the status of the invoice remains as Exceptions found.