Supplier Lifecycle Operations glossary
Learn about the terms and concepts used in Supplier Lifecycle Operations (SLO).
Glossary terms are grouped alphabetically.
A
Advanced Work Assignment for Supplier Lifecycle Operations
An application that automatically assigns supplier cases to agents based on availability and capacity, ensuring efficient case handling within Supplier Lifecycle Operations.
C
Craft.co integration for Supplier Lifecycle Operations
Provides integration with Craft.co, a supplier intelligence platform, to enhance supplier data management and decision-making within Supplier Lifecycle Operations.
child case
A case that is linked to and is a part of a parent case, inheriting its context and contributing to its resolution or management.
I
inbound staging tables
Tables that temporarily store the supplier data that is imported from external systems.
N
News Integration for Supplier Lifecycle Operations
An integration that retrieves recent news and relevant articles related to suppliers from preferred news channels. Includes a pre-configured integration with Microsoft Bing News Search API.
O
outbound staging tables
Tables that store the supplier data before it is exported to external systems. These tables are updated automatically when the corresponding primary tables are updated.
P
parent case
A case that contains multiple related child cases. This hierarchical case structure is useful for managing complex scenarios that involve multiple stages and processes.
R
Risk assessments integration for Supplier Lifecycle Operations
Provides an integration with Third-party Risk Management to conduct risk assessments during supplier onboarding or reassessment of existing suppliers.
related case
A case that is associated with another case due to shared characteristics, dependencies, or interactions.
S
Source-to-Pay Workspace
A workspace that centralizes the management of suppliers, from sourcing to payment, enhancing productivity and collaboration.
supplier
A person, business, or an enterprise that provides raw materials, goods, or services to another organization.
supplier case
A case that is opened in the Source-to-Pay Workspace to address supplier-related issues that arise during different phases of the supplier lifecycle, from onboarding to offboarding.
Supplier Collaboration Portal
A web-based interface that provides a unified portal experience for supplier contacts, enabling self-service, direct collaboration, and management of supplier-related tasks and information.
supplier contact
Person that allows individuals from the supplier side to access the Supplier Collaboration Portal, manage tasks, and interact with the buying organization.
supplier document configuration
Stores the supplier document configurations, detailing when and how documents should be managed and notified.
supplier document management
Functionality that enables you to manage supplier-related documents, including creating and running a supplier document configuration required to upload the prerequisite documents.
supplier fulfiller
Person responsible for fulfilling tasks and cases related to suppliers, ensuring compliance with service level agreements and operational standards.
supplier integration framework
A framework that enables Supplier Lifecycle Operations to exchange supplier data with third-party ERP systems.
Supplier Lifecycle Operations
A framework that enables Supplier Lifecycle Operations to exchange supplier data with third-party ERP systems.
supplier manager
Person responsible for managing supplier relationships, overseeing supplier onboarding, tracking cases and tasks, and conducting supplier risk assessments.
supplier offboarding
The process of discontinuing a business relationship with a supplier, involving tasks such as deletion of supplier primary data, settlement of accounts, and deactivation of access to your systems.
supplier onboarding
The process of registering, qualifying, and activating suppliers to do business with the organization.
supplier owner
Person responsible for ownership and management of specific suppliers, including the ability to update supplier information and manage related cases and tasks.
supplier task
A task that is created in the Source-to-Pay Workspace and assigned to internal users or suppliers contacts to take action and complete that task.