Spendint API - POST /sn_spend_intg/spendint/availability
Summarize
Summary of Spendint API - POST /snspendintg/spendint/availability
The Spendint API's POST /snspendintg/spendint/availability endpoint enables ServiceNow customers to update the availability of supplier product records. This API uses the product SKU to identify existing supplier products and updates theiravailableunitsfield accordingly. If a product SKU does not match an existing supplier product, the API returns an error indicating the product does not exist.
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Key Features
- Update Availability: Modify the available units for supplier products based on SKU and unit of measure.
- Support for Bulk Updates: Allows updating availability for up to 1000 products in a single request.
- Asynchronous and Synchronous Modes: Choose between async (default) and sync modes to suit integration needs.
- Error Reporting: Access detailed error information per SKU when updates fail, including error messages on missing products or data formatting issues.
- Status Tracking: Use the ServiceNow Table REST API to query the Availability Error and Outbound Status tables for details on failed update requests.
Request Parameters and Usage
- Required Fields:
catalogid,customerid,productsarray (each withsku,unit, andavailableunits). - Optional Fields:
supplieridto identify the supplier/reseller, andthirdpartyimportidto uniquely identify imported data sets. - Headers: Set
Acceptheader toapplication/json(default and only supported format for Procurement Integration Framework). - Mode Query Parameter: Specify
async(default) orsyncto control request processing behavior.
Response and Error Handling
- Success Response: Returns a simple JSON object with
response: "success". - Error Response: Returns detailed error messages per SKU when updates fail, including reasons such as non-existent products or formatting issues.
- Status Codes:
successfor successful processing,failurefor errors.
Status Monitoring
To monitor update request statuses, query the ServiceNow database using the Table REST API on the Availability Error table filtered by supplierid and error state. Parent error details are available in the Outbound Status table including customer ID, supplier ID, error type, and import set ID.
Practical Impact for ServiceNow Customers
This API allows customers to maintain accurate, real-time inventory levels for supplier products within ServiceNow. Ensuring availability data is current enables better procurement decisions and order fulfillment. The support for bulk updates and detailed error reporting facilitates integration with third-party systems and helps quickly identify and resolve data issues.
Updates the availability for supplier product records.
When supplier product records are available, the API uses the product SKU to find an existing supplier product. If a matching supplier product exists, the corresponding available_units field is updated. If no matching supplier product is found, an error message generates stating that the product for which you are trying to update availability for does not exist.
Status tables
To know the status of the update availability request, make a REST call into the ServiceNow database using the Table REST API. The response from the API lists the records where the update availability request failed. For update availability response, query the Availability Error table with the following parameter:
sysparm_query=outbound_error.supplier_id=<supplier_id>^outbound_error.state=20
The details on the customer ID, supplier ID, error type, unique import set ID, and state can be found in the Outbound Status table, which is the parent error table.
URL format
/api/sn_spend_intg/spendint/availability
Supported request parameters
| Name | Description |
|---|---|
| None |
| Name | Description |
|---|---|
| mode | Support
for asynchronous and synchronous modes for third-party
integration. Data type: String Valid
values:
Default: async |
| Name | Description |
|---|---|
| catalog_id | Required. Identifier for the catalog content that can be purchased by a
customer. Data type: String Maximum length: 100 |
| customer_id | Required. Identifier for the customer. Data type: String Maximum length: 100 |
| products | List of objects that define the products to update. Each transaction has a
limit of 1000 products. Data type: Array |
| products.available_units | Required for products that are kept in stock. Number of units available for
this product. Data type: String Maximum length: 40 |
| products.sku | Required. Number that is generated by a supplier that uniquely identifies a
product sold by that supplier. Data type: String Maximum length: 100 |
| products.unit | Required. Unit or rate at which the product is sold by the supplier. For
example, pieces, hours, and so on. Data type: String Maximum length: 100 |
| supplier_id | Identifier for the reseller or supplier that the customer can place orders
with. Data type: String Maximum length: 100 |
| third_party_import_id | Allows a third-party to pass a string value to uniquely identify a set of
imported data. Data type: String Maximum length: 100 |
Headers
The following request and response headers apply to this HTTP action only or apply to this action in a distinct way.
| Header | Description |
|---|---|
| Accept | Data format of the response
body. Supported types: application/json or
application/xml.
Default: application/json |
| Header | Description |
|---|---|
| None |
Status codes
The following status codes apply to this HTTP action.
| Status code | Description |
|---|---|
| success | Successful. The request was successfully processed. |
| failure | Unsuccessful. The request was processed with errors. |
Response body parameters (JSON)
These response body parameters are received when queried in synchronous mode.| Name | Description |
|---|---|
| error_response_body | Description of the errors, listed by sku and the error message. Data type: Array |
| error_response_body.error_message | Detailed error message. Data type: String |
| status_code | Response status such as "success" or "failure." Data type: String |
cURL request
curl "https://instance.servicenow.com/api/sn_spend_intg/spendint/availability" \
--request POST \
--header "Accept:application/json" \
--user 'username':'password'
{"root": [{
"customer_id": "AB-1234323",
"catalog_id": "ACME CORP",
"supplier_id": "SUP-123456",
"third_party_import_id": "DEL6789876",
"products": [
{
"sku": "5578874",
"unit": "Each",
"available_units": "20"
}
]
}
]}
Possible responses:
// Success response:
{
"result": {
"response": "success"
}
}
Error response:
{
"result": {
"response": [
{
"customer_id": "AB-1234323",
"supplier_id": "SUP-123456",
"third_party_import_id": "DEL6789876",
"status_code": "failure",
"error_response_body": [
{
"sku": "5578874",
"error_message": "The product for which you are trying to update availability does not exist\nField Value empty/Formatting issue Unit\n"
}
]
}
]
}
}