Configure access to the compose email feature

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Configure the role required to access the compose email feature that enables you to send emails directly from a supplier case or supplier task in the Source-to-Pay Workspace.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Properties > UI Properties.
    2. In the Roles that can view email in the Activity formatter when including "Sent/Received Emails" property field, enter itil, sn_slm.fulfiller.
      This property contains the itil role by default. Add the sn_slm.fulfiller role name after the itil role, separated by a comma.
    3. Select Save.