The Service Graph Connector for AWS is designed to connect directly with AWS APIs without using MID Server. However, for some clients, they may need to use MID Server for security reasons as a proxy. The steps described below needs to be performed a...
What are CI Identification Rules? CI Identification Rules are a set of criteria that ServiceNow uses to uniquely identify and differentiate Configuration Items (CIs) within the CMDB. These rules play a vital role in preventing duplication and ensu...
Core Components Metric Framework Metric Definition Table (sn_getwell_metric): Stores information about each metric, including thresholds, weights, and configurationExecution Statistics (sn_getwell_metric_execution_stats): Tracks runtime statisti...
Common Questions 1. CMDB/CSDM Metric Collection Scheduled Job is slow or not executed Additional Resources Landing page
Articles to provide guidance on using CMDB and CSDM Data Foundations Dashboards (Get-well dashboard) application to monitor CMDB health metrics. In order to provide guided set-up experience while reading, we separated the content into below section...
What are CMDB and CSDM Data Foundation Dashboards? The CMDB and CSDM Data Foundation Dashboards are powerful ServiceNow features that provide visibility into the health and quality of your configuration data. These dashboards serve as comprehe...
Introduction This article covers how to: Register an Application Service in ServiceNow using theServiceNow CLI Automatically link resources to Application Services using tags using Infrastructure-as-Code (IaC) tools Step A: Install and Conf...
Purpose of Onboarding connectors to SGC Central SGC Central is a modern, unified management console designed to streamline the full lifecycle of Service Graph Connectors, from installation and configuration to operation and debugging with minimal eff...
Economic downturns are a challenging time for any organization. To navigate these challenging times, organizations often look into their data like a crystal ball to help cut costs, maintain stability, and find ways to recuperate existing spend. The ...
CMDB is pivotal to driving various business outcomes across the org. For CMDB Admins and owners to facilitate this, it is critical that they be able to actively monitor the health of their CMDB data, and swiftly act on remediating any CMDB health iss...
How do I configure the Dynatrace Service Graph Connector? Version: 1.9 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.200:5000/mediawiki Ingesting Dynatrace Events(Yes\No): Yes A 2-Tier PHP-based Web Application running o...
How do I Troubleshoot Service Graph Connector Performance Problems? This article outlines how to identify where the bottleneck is for Service Graph Connector Scheduled Import Jobs that are taking a longer than anticipated time to run. We will be lo...
Introduction SGC Central is a modern, unified console for managing Service Graph Connectors. It is designed to streamline the full life cycle of Service Graph Connectors. This includes managing them from installing to configuring, operating, and deb...
Introduction The Health Dashboard provides a powerful way to monitor system health across multiple domains. One of its key features is the ability to control which health metrics are active for specific domains. This article explains how to configu...
Introduction Health inclusion rules play a critical role in CMDB health, particularly when working across multiple domains. This article explains how health inclusion rules work with domain separation and highlights important considerations for impl...
Introduction This article explains how domain separation functions within the system, demonstrating data visibility patterns across different domain types. We'll explore this functionality using the demo data available through the domain separation p...
How do I configure the Service Graph Connector Integration for Claroty CTD Current Version: 2.1.5 Sample CTD Site to Monitor: Triton Sample OT Devices in CTD Site to Monitor: GE1 PLC Device, XXX.XX.XX.250 @ 9C:EB:E8:2D:73:81 Endpoint Device, SIMATI...
Now available in the ServiceNow store here, the CMDB workspace update to 3.1 provides a new features called CMDB 360 for MultiSource CI reporting. Learn ore about CMDB 360 in this short video. If you haven't heard of the CMDB MultSource feature, i...
AWS Service Graph Connector Scheduled Import Jobs The Scheduled Data Import Table below shows the 31 Out of the Box Scheduled Data Imports that are installed on a ServiceNow instance that is enabled for Software Asset Management. They are shown in ...
Configuration Management Database (CMDB) is a repository which can be used to store and manage information about an organization's IT infrastructure. CMDB acts as a single source of truth that tracks the data for devices, services, applications, etc....
LisaLatour
ServiceNow
seanflack
Steph Morillo
