I struggled to get the Unauthorized Change Detection feature to work, so I contacted my internal colleagues. @Bill Iffland was able to identify the missing piece, which is a dependency on service mapping. So, it appears that a dynamic CI group is sim...
This error means that your transform map metadata is incorrect or corrupted. If you are using an OOB ETL transform map installed from store, please try repairing or reinstalling the OOB ETL transform map. Make sure required source or target fields...
Previous Step How to set up an IH-ETL transform map In this step, input the basic details for your ETL transform map. Below is an example configuration: 1. To start configuring your mapping, click “Import Source Data and Provide Basic Detail...
How do I configure the AppDynamics Service Graph Connector? Version: 1.4 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.204:5000/mediawiki *Setup Method: Guided Setup *Going forward, Service Graph Connector Central is the ...
General Debug Process Detail examples for each process’ solution 1. Are all IRE required identifier fields mapped? Go to “Class Manager” Click “Open Hierarchy” Find corresponding class and click “Identification Rules” Make sur...
How do I configure the SG-SCCM Service Graph Connector? Version: 3.6 Sample Windows Server to Monitor: crusvrwin10 Software Asset Management Enabled(Yes\No): Yes SCCM Asset Intelligence Enabled(Yes\No): No Mid Server used to connect to SCCM SQL Ser...
Now available on YouTube is an overview and demos for what's new in our Data Foundations release in Xanadu and Q4. Included in this session are the following topics: https://youtu.be/4daG1TFDEbM In this session we cover the following: API Insight...
Use Case: Numerous customers have established a Configuration Management Database (CMDB) within the ServiceNow environment; however, the maturity level of these CMDB is suboptimal. What strategies can be employed to enhance CMDB maturity, and what sp...
This article covers simplified steps for tuning use of the ServiceGraph Connector for AWS (SGC-AWS) and when the landscape being discovered contains more than 10,000 EC2 instances. Please refer to the Product documentation for new release notes and...
Steps to follow for resolving the 'Incorrect Model Class for Medical Devices[cmdb_ci_med_device] CIs’ issue for the Medigate Service Graph Connector Application Name: Service Graph Connector for Claroty xDome & Medigate Version: 1.0.11 Install th...
Functional Requirements Functional requirements are broadly classified into two categories: Hardware and Software. To pull CI information from AWS, follow the three data pull strategies below: Baseline This is fresh import of data from AWS into the ...
[SGC-AWS 2.0 will be available in stores on May 4, 2023] Service Graph Connector for AWS Release 2.0 is packed with many new features listed below. This article describes the features in detail. Multi-Org (Multi-Instance) SupportSingle /Standalone ...
Understanding CI Reclassification: What You Need to Know In the world of IT Service Management, Configuration Items (CIs) play a crucial role in tracking and managing the components of your IT environment. Sometimes, you might need to reclassify a C...
In today's dynamic IT environments, maintaining an accurate and up-to-date Configuration Management Database (CMDB) is crucial for effective IT operations. ServiceNow’s IdentificationEngine API provides a robust mechanism to manage Configuration Item...
Servicenow provides various options to get the data from different discovery sources. The data flows into Servicenow via different applications like 3rd Party Applications, Excel imports and places into CMDB Tables. While doing these activities, it ...
Service Graph Connector Connection Troubleshooting Tips and Tricks Testing IntegrationHub Action via Flow Designer Testing an IntegrationHub Action via Flow Designer is helpful and will provide more details than the test load 20 records data so...
Below are the steps to add scoped app dependency on a development instance. Go to sys_package_dependency_m2m table. https://<instancename>.service-now.com/nav_to.do?uri=sys_package_dependency_m2m_list.do Click New. Enter the details and click ...
This is a follow-up on the ServiceNow Unauthorized Change Detection video. • ServiceNow Unauthorized Change Detection In this video, I am using ACL masking to prevent an unauthorized change to a Configuration Item Record. https://www.youtube.com/...
In this article, I will go over the CMDB health dashboard metrics and how they are computed, and what each of them indicates. CMDB Helathdashboard is very useful to analyze the overall health of CMDB. Health Dashboard Overview:Health Dashboard is div...
I never realized how powerful is the data certification functionality in ServiceNow can be. This functionality is available for both CMDB and Non-CMDB tables! Not only you can certify the value of specific fields, but you can also populate these fiel...
LisaLatour
ServiceNow
seanflack
Steph Morillo
