This is a follow-up on the ServiceNow Unauthorized Change Detection video. • ServiceNow Unauthorized Change Detection In this video, I am using ACL masking to prevent an unauthorized change to a Configuration Item Record. https://www.youtube.com/...
In this article, I will go over the CMDB health dashboard metrics and how they are computed, and what each of them indicates. CMDB Helathdashboard is very useful to analyze the overall health of CMDB. Health Dashboard Overview:Health Dashboard is div...
I never realized how powerful is the data certification functionality in ServiceNow can be. This functionality is available for both CMDB and Non-CMDB tables! Not only you can certify the value of specific fields, but you can also populate these fiel...
Good start to learning CMDB !! Please refer to the following documentation and useful links to begin your journey in learning CMDB and understanding best practices: I believe these resources will be very helpful in getting you started with learn...
1. Introduction A mature ServiceNow Configuration Management Database (CMDB) would contain vast amounts of data related to hardware, software, services, etc. and their relationships. It is often challenging for users to find the information required ...
Common Questions 1. In guided set-up page, it shows “Error loading this ETL transform map” error 2. In guided set-up or preview data page, it shows “There is an error in partial preview API” 3. After running preview, data is not inserting/missi...
|| CMDB highlights for the Washington DC release || Use CMDB Data Manager in CMDB Workspace to administer and manage policies and tasks, and manage retirement definitions and exclusion lists. You can also view analytics about ongoing CMDB Data Mana...
I recently started using chat gpt to get answers of almost all my queries regarding any topic . So i tried what if chat gpt can create content like KB articles . We have been sharing and reading KB articles on community from many years but i was wond...
SG AWS Version 1.4 FeatureLinuxWindowsSerial Numberdmidecode -t system | grep Serialwmic bios get serialnumberProcess Informationps awwxo pid,ppid,commandcmd /a /c 'wmic process get ProcessId, ParentProcessId, Name, ExecutablePath, Description, Comma...
In this video series, I walk through a process similar to how we at ServiceNow create Service Graph Connectors (SGC). The SGC program is very structured with certain standards and architectural requirements, so these videos don't follow all of those...
In this ~37 minute video I walk through how to create a data integration using the IRE and IntegrationHub-ETL, the same tools used by the Service Graph Connector team to make CMDB integrations. Support for non-CMDB tables became available in the Uta...
Introduction Often your third-party API provides data that is not supported in the existing CMDB data model. When this occurs, there are several options: Normalize the data and use an existing field Create a custom extended class Create a custom fi...
Hello CMDB community, We just posted this short overview of what's new in our Utah family release for the CMDB, Service Graph Connectors and CSDM. Here is what's included in this update with direct links to that topic in the video: 1:18 - IRE...
Managing APIs as Configuration Items (CIs) using Configuration Management principles provides several benefits for organisations relying on software development. A structured approach with a well-defined API catalogue, change management process, vers...
Industry-specific data must meet an organization's capabilities for a business to succeed. Banking and healthcare industries, for example, must have accurate monetary, customer, and patient information. Business success is at risk if this data is no...
I was not able to find exactly how to do this on any forums/posts or even the SolarWindows Thwack. Through some trial and error and some troubleshooting with Solarwinds - we now can import these. Steps. Edit the Flow Designer Action - ( or create ...
Welcome to ServiceNow® Discovery Are you ready to start your ServiceNow Discovery implementation journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources—all designed to se...
Knowledge 2023 is right around the corner! Once again, I'm honored to be able to speak at the conference on how you can save 1000s of hours annually using Integration Hub - Extract Transform Load on Tuesday, May 16th, 10:30 AM.So what are you waiting...
We’ve all been there: two people are using the same word, different ways. Or two different words, the same way. They might both make sense in context but misunderstandings can get really out of control. When this happens in the CMDB it can cause pro...
IntroductionCyber resilience has become a critical factor for organisations both large and small. With the prevalence of realised cyber threats such as data breaches, ransomware attacks, and phishing, organisations need to ensure that they can withst...
Lisa Latour
ServiceNow
seanflack
Steph Morillo
