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Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow. Click any image below to explore Platform Analytics resources. The collect...
Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026 Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...
Zero Copy Connectors Insight to action.Zero data copy. Zero Copy Connectors let your ServiceNow workflows, custom apps, and AI agents take action directly on enterprise data. From cloud data warehouses like Snowflake, Databricks, and BigQuery t...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" ▶ Jump to the Interactive Known Issues Companion This page gives Platform Analytics customers a transparent, current view of what to expect during adoption — ...
Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit. The purpose of the toolkit (as it was always) is to support with your onboarding, enablement, and ...
Background: The question is around Data Domains and Information Objects. The data domains serve as a grouping of data elements. Where the Information Objects are the elements within that domain. Example below is from a PDI with loaded sample data....
Thank you for joining us on September 17, 2025, at 12:00 PM Eastern Time for a dedicated live session where we answered your questions about Platform Analytics. This was a first-come, first-served opportunity, and we appreciated everyone who prepared...
I have created a report that is a pie chart and I am displaying the data table. Is there a way to choose which columns display in the data table?
I’m trying to determine how (or if) we can report on usage of Platform Analytics Workspace dashboards. I already have an indicator for the classic dashboard framework using the sys_ui_navigator_history table to show the top 10 most accessed dashboard...
Hi Community, In the case of SGC Tanium usage, Tanium provide the last 90 days data.We can found in some cases, several records for the same servers.We want to filter the oldest records to prevent flip-flap on Cis records.We installed the Integration...
We are working to setup Intune SGC to pull in devices and software. We noticed that Apple\Androids are pulling in. We are not currently managing phones so we do not need those CIs pulled in. We don't want to limit all mobile devices as some of the co...
Sooner or later you'll find a model that's almost what you want. You're after sales orders, there's a CP: Sales Order model sitting right there in the list, you open it to make a small change, and the form won't let you. The model is read-only, and a...
Hi everyone,I’m currently setting up the AI Service Graph Connector for Microsoft in AI Control Tower, and I’ve run into an error during the "Configure and test AI services connection" step.The Error:Alert level: Critical. Test connection failed. Rea...
Open Zero Copy Connector for ERP, go to create a model, and the first decision you hit is the model type. Platform or ERP. It looks like a minor configuration choice, and it isn't. The type you pick decides what the model can do for the rest of its l...
The title colors of the filter element on dashboards don't seem to be able to be updated. The light grey font color doesn't show up well on colored backgrounds.
Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow. Click any image below to explore Platform Analytics resources. The collect...
The code which has been written in the flow designer is not working in Test environment but is working in dev and Prod environment. What could be the issue? Any suggestion on that.
Hi Community!! We are trying to integrate Tenable with ServiceNow and are using Service Graph Connector for Tenable. We have used MID Server for SG Connections and test connection is successful, if we don't use MID Server then SG connection is not su...
WORKFLOW DATA FABRIC ZCC for ERP Content Packs:what they are, where to find them, and how to get moving You have ZCC for ERP installed and a SAP connection ready. The next question is usually the same: where do I actually start? Content packs answe...
I have completed the task by it shows validation failed why?
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