Regarding Edge browser restriction for SNOW in Mobile
Can only admins or anyone assign tickets to the assignment group users using ServiceNow Link in edge browser (Mobile)?
Forum Posts
Resolved! Can some Please explain checkServiceAuthorization(current) in ACL
Please explain answer = (new global.SPMUtilsFactory().getUtils()).checkServiceAuthorization(current);
System Address Filters not working
The system address filter is not ignoring the emails from any domain. I have used "Ignore Sender" and even created custom address filter and added it to deny certain domain emails. But still system is processing it. I know this can be done through in...
Want to add Request Details Tab under My Task on Portal
Hi All, On the Portal when we click on My Task we can see "Open Tasks" and "Completed Tasks" and once we click on the task record, right now we can see two tabs "Details" and "Activity". So after the Activity tab we want another tab which is "Request...
ITSM Incident Prioritization in Generative AI
ITSM Incident Prioritization: Generative models can assist in prioritizing IT service incidents and requests by analyzing historical incident data, severity levels, and business impact, helping organizations allocate resources more effectively and im...
On start Transform script running twice during Scheduled Import
Hello,I'm not able to get this,There is a on start transform script which clears the field and other transform row script will update the same field, but while scheduled importing data it is clearing and updating and then again clearing the field. Bu...
Reverse engineer someone else's development
Hello,Currently working on a team and we are assigned to locate defects that the customer has identified within multiple instances. This was previously developed by another team and we are having to go through their created portal instances to trace...
Incindents using templates
Hello, when creating an Incident Template, can you lock down the short description field as to block people from altering any information.
User is trying to assign the tickets to their team in mobile.
User is trying to assign the tickets to their team in mobile. 'Assigned to' field, the popup list does not contain any user names. How to rectify this. For admins its working fine.
ServiceNow Knowledgeライブラリへのログイン
https://accounts.inkling.com/login?siteSlug=servicenowユーザー名とPWがわからなくなりました。アカウント管理者はどちらになりますか？%MCさん
How to check if application already exists in CMDB.
I was trying to check if the application already exists in cmdb_ci_appl table. So i have written below mentioned client script on change of New asset name variable which is single line text. function onChange(control, oldValue, newValue, isLoading) {...
Resolved! license rights
HIIs thiss allowed to use names of system artifacts/components for documenting things at work?Are there some copy rights or license restriction?
Reference Discovery Schedule Field on Configuration Item table
Hello Friends, I want to create a custom reference field on CI Table. the reference is expected to be Discovery schedule number. However while setting up reference table, i am not able to find Discovery Schedule table. Any hints?
Post button under worknotes is not working on summary tab in major incident workbench
The requirement is working fine when I added some comments and work notes from the major incident side and click the post button, this adding the updates in the activities section as I have configured to capture all the fields in the activities using...
Resource Plans Show Time Sheet Portal, but not in Time Sheet Form View
Hi, at our organization, we have created operational resource plans for groups of users, but the RP is not automatically linking to time cards for ENHC tasks. The proposed workaround is manually link the operational RP to each ENHC time card, but tha...
