Hi Team, We have "Reschedule Change" button on the change form. once user fill the details and click the "yes" button need to trigger the workflow. I have written code but its not working. HTML:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="f...
I have an issue in transformation. There are 2 fields in excel - Sales Renewal Criteria for A4 Commercial Printing track, Sales Renewal Criteria for A3 Commercial Printing track. So when we load the sheet its creating only one field with the backend ...
When we set up ServiceNow, using ITSM, we created portal forms that create tasks on their own custom tables (extended from the service task table) instead of using out of the box requests. There is now an ask to have them all create cases instead wit...
What exactly is the magnificent glide aggregate function, and how does one masterfully wield its incredible power?
Hello guys, I need 3 codependent fields to filter each other, I have a type of service with 2 choices, depending on that choice the select box gives me some choices or the other, and based on this the third field, the reference one shows me choices, ...
Hi Team,How can you make a deposit when you press plus and are offered this function?BR
composite field is not showing the reference value in the workspace.List ViewWorkspace View
Hi, is it possible to schedule Announcements, for example to only show during weekends?We would like to display some contact information only during weekends, do I have to create a new announcement for every weekend of the year? Thanks!
I have a requirement to restrict visibility to customers depending on there location ie. Global can view all open casesAPAC can only see cases raised in location APACEMEA can only see EMEA cases additionally it originally was set up Global as a paren...
Hello ServiceNow Community,I am working on setting up our ServiceNow instance to handle specific email requirements and need your guidance to ensure proper configuration. Here are the scenarios I need to address:Scenario 1: Creating Incidents from S...
Hi All. I want to know how to decrypt an encrypted field.I made encrypted field on variable set.But I can't decrypt the field at script. getDecryptedValue() doesn't work.I want to know that if you know something.-------------------------------------...
Hi, Is it possible to change the background colors of active (White) & inactive (Grey) tabs in CSM/FSM Configurable Workspace without creating a new theme? We are using Polaris theme currently and don't want to create a new theme.
When impersonated from a Customer Contact, i see below error when i try to access Case records. Error : Part of the query on sn_customerservice_case has been ignored because of read security rules on sn_customerservice_case.active Also i am not able ...
HI Team,I have written Before insert/update BR.Below are the details: u_authority_role --> Its a list collector My requirement is if current value in list collector is not PA even though existing/previous value can be PA, it should not push the value...
