Open a request if you need dashboard in ServiceNow
Open a request if you need dashboard in ServiceNow
Forum Posts
Resolved! Script Action - Actions
In what timeZone script Action usually runs ...??
export button in virtual agent analytics not working
hello I have a problem , When I click the export button in csv format it does not download the entire volume of data, for example if I have 8 thousand data it only downloads a thousand, does anyone know why?maybe the property sn_ci_analytics.dashboar...
Resolved! How Service Bridge Transform & Personas work?
Hello Everyone, Version: UtahI have configured Personas and Transform as per below documentation: I have 2 users Abel (Persona: Customer Admin) and Sbuser (Persona: Customer).Remote Record Producer: Access Request (Persona: Customer) Abel can view b...
Resolved! JavaScript Object
Hi,My question is whether the JavaScript Object - Key beginning with number is allowed?
How to find where an alert pop up is coming from
There is a pop up alert on the Propose Solution UI action that shows the following. Note, I may have altered the OOB messaging. I don't recall if we used the OOB message or not. I am just not sure what is generating the popup. UI Action code ...
Resolved! Edit columns under My Requests in CSM Portal
Hi All, We have requirement, where we need to add the State and Stage columns in the list, when clicked on "My Requests" in the CSM Portal. Below is the screenshot. Can any only help on this, I tried by adding the fields for My request from Page edit...
Integration - How to maintain databases in two application in same state at every point of time.
Hi Community, We are integrating the SNOW to third party applications. whenever any case is created in XYZ application we are creating the same case in ServiceNow and based on operation performed in SNOW we are updating. The issue we are facing is wh...
New application manager stopped working after installing com.snc.csm_proxy_contacts
I am running PDI on Vancouver release. I installed com.snc.csm_proxy_contacts plugin and after its installation, the new application manager has stopped working, whereas the classic application manager is working fine.In the new application manager, ...
Reply to mail through a link
In an email sent to user, they are provided with a link to click here for further process. On click of this link i have to open a mail to reply to the previous mail from where they navigated. Do we have any solution for this to provide a link in abov...
How to provide table format body with placeholder in email script
I have a requirement where i need to provide a link to open content in a mail. This link contains subject and body in which body is a table with key value pairs. How can i send the user to fill the details of requested keys with already predefined fo...
How to email email to all Group member in CC. in email Notification template .Please tell email script
How to send email to all Group member in CC. in email Notification .Please tell the Email script for that . Please suggest .
need to filter out duplicate records for incident_SLA report
need to filter out the duplicate records for incident _SLA report.when we reopen the ticket new SLA will be trigger for the same incident and we are getting duplicate records. could you please let me know how to set the conditions
How to get demo data after installing plugin in PDI?
I am not getting load demo data check box while installing a plugin ? i did cross check with another PDI too facing same issue over there. Can i get why its happening so is there any possibilities to get demo data after installing plugin??
Resolved! CSM stimulator
I have created a new contact but I am not able to add the customer and customer admin role.These roles are not showing in the bucket.Need Help?
