CSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Open a request if you need dashboard in ServiceNow

When I export a report it is limited to 10,000 rows, until now this was not the case. This is a serious problem for our perimeter, we can't get the complete data for example of the assets.Attached is an example.

Community Alums by Community Alums  
  • 214 Views
  • 2 replies
  • 0 helpfuls

Resolved! How Service Bridge Transform & Personas work?

Hello Everyone,  Version: UtahI have configured Personas and Transform as per below documentation: I have 2 users Abel (Persona: Customer Admin) and Sbuser (Persona: Customer).Remote Record Producer: Access Request (Persona: Customer) Abel can view b...

rohinirc_1-1689684880212.png rohinirc_2-1689687222240.png rohinirc_0-1689684813094.png
rohinirc by Tera Contributor
  • 1247 Views
  • 11 replies
  • 4 helpfuls

Resolved! JavaScript Object

Hi,My question is whether the JavaScript Object - Key beginning with number is allowed?

How to find where an alert pop up is coming from

There is a pop up alert on the Propose Solution UI action that shows the following.  Note, I may have altered the OOB messaging. I don't recall if we used the OOB message or not.   I am just not sure what is generating the popup.     UI Action code ...

find_real_file.png find_real_file.png find_real_file.png
Ali Zelmat by Tera Contributor
  • 2003 Views
  • 4 replies
  • 2 helpfuls

Resolved! Edit columns under My Requests in CSM Portal

Hi All, We have requirement, where we need to add the State and Stage columns in the list, when clicked on "My Requests" in the CSM Portal. Below is the screenshot. Can any only help on this, I tried by adding the fields for My request from Page edit...

Navyaa27_0-1706864145459.png
Navyaa27 by Tera Expert
  • 837 Views
  • 6 replies
  • 0 helpfuls

Reply to mail through a link

In an email sent to user, they are provided with a link to click here for further process. On click of this link i have to open a mail to reply to the previous mail from where they navigated. Do we have any solution for this to provide a link in abov...

need to filter out duplicate records for incident_SLA report

need to filter out the duplicate records for incident _SLA report.when we reopen the ticket new SLA will be trigger for the same incident and we are getting duplicate records. could you please let me know how to set the conditions

Vani14 by Tera Contributor
  • 729 Views
  • 4 replies
  • 0 helpfuls

How to get demo data after installing plugin in PDI?

I am not getting load demo data check box while installing a plugin ? i did cross check with another PDI too facing same issue over there. Can i get why its happening so is there any possibilities to get demo data after installing plugin??