Hi All, Actually on the case I have created one reference field which refers external users table, so here i need to put a reference qualifier condition like basically case having project field, its refers to project table in that we having related ...
Hello team, can you transfer a dashboard to the CSM dashboard? BR Dashboard move to CSM Workspace Dashboard
The UX Research team at ServiceNow is currently running compensated, 1-hour interview sessions with customers who manage code development and deployment for their platform teams (e.g., overseeing code pipeline, allocating Stories, managing releases, ...
Hi All,Actually we have two case tables (plan and build), on the plan case form , we have reference field called "trigger case" which is refers to Build case table, so now in that reference field I need to set the latest approved build case record , ...
Even if we select the language to either japanese or chinese, it still shows the english email for the notification preference.We have different emails for different languages but it still gets the english one. Where to change this? Thanks
Hi All, We have one user, when she opens ServiceNow starting from the Instance load itself, the response time to load the page is too much. Normal User -> Response time to load instance/welcome page : 03249 ms.This particular user -> Response time t...
Hi All,I have a Business Requirement, in customer service portal having my action page, in this page having two widgets one is xxx and another is yyy, in xxx widget had the on hold tickets and yyy is had the watch list ticket related to Requested it...
Hi Team, We have one requirement, need to create "Reschedule button" on the change record Once user click the "reschedule button" dialog box appear. Dialog box displays Reason for change, rescheduled start date and rescheduled end date fields need to...
Although the expiration time is specified in both the survey definition (assessment duration) and in the survey designer, the "due date" field in the asmt_assessment_instance table is not set.This situation also means that the scheduled job for cance...
Hi Team, how do you translate fields in the Operational Workspace? BR
I created a user with "snc_external" role, but it cannot access "csm_cases" page and "csm_get_help" page which can be accessed via CSM header below. However, when I accessed those pages with that user, the contents are blank and cannot see any conte...
Hello guys, here is the context of my work:IMPORTANT: my solution WORK for ITILs user in simple list widgets but not for non-ITILs (the users who needs it)I need to make a portal where "snc_internal" users can VIEW/READ cases and incidents but Only ...
Group manager and Secondary Owner of all CIM groups would be granted this role automatically. Whenever a new CIM group is created, the manager and secondary owner should be added to this group automatically. can pls someone provide me the solution
I have record producer, in that record producer we have a variable with type reference, we want to display the group members dynamically in that particular group. Help with the reference qualifier
NEED URGENT HELP: I am working on Service Portal widget.There we created two columns from customer table.Currently it is working as Drag and drop option from one column to another like attached Screenshot. But my requirement is remove the Drag meth...
