ServiceNow documentation: https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/now-components/now-content-tree/overview Use Cases The Content Tree is a powerful widget to make complex data structures transparent. Examples of us...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Hunting for the undocumented of the Zurich Early Availability release, during last weeks (Unofficial) Live Coding Happy Hour we stumbled on something called ...
If you’ve ever built a custom workspace in ServiceNow and hit that frustrating 7-page ceiling, you’re not alone. Out of the box, ServiceNow restricts you to linking only seven pages in the workspace menu. Once you hit that limit, the Add button gets ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there,Keen on getting started with Instance Scan? Adding some configuration or doing some customization, doing some automation, etcetera. Great! What might help you a...
In this article, we will see how to restrict the visibility of Side navigation in Workspace: The name of the Side navigation pages are: Requirement(s): Home should be visible to all.List should be visible to users either with 'itil' or 'adm...
< Previous Article Next Article >Optimizing the Service Portal Typeahead search widget Performance Best Practice for Before Query Business RulesOverviewThis guide is written by the ServiceNow Technical Support Performance team (All Articles). We are ...
I want to shine a spotlight on addExtraField(), a lesser-known GlideRecord method in ServiceNow that’s a total game-changer for anyone dot-walking fields. If you’re writing scripts that dig into reference fields—like caller_id.company.name on the inc...
For simple request workflows, service catalog items are quick to implement and easy to modify. However, there are some technical nuances that might necessitate the need for a custom scoped application (using App Engine Studio) where your workflow req...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Ever used the out-of-the-box Code Search, for example using Studio or SNUtils? And noticed that it will return a lot, though you might miss some artifacts? F...
Hello Community, Have you used Client callable Flows, Subflows, or Actions and do you know how to set them up and when to use them? Can we replace GlideAjax with a client-callable Subflow or Action? Let's try to understand all of these with a setup ...
It Started With a “Wait, What?” Moment You know that feeling when you look at a technical solution and can’t help but think, ‘Wow, that’s… a lot’? I had one of those moments recently. While looking into a client’s ServiceNow setup for Incident ticket...
Introduction: ServiceNow provides OOB Microsoft sharepoint spoke which helps to integrate MS sharepoint with servicenow to pull files, folders into ServiceNow.This integration needs certificates to authenticate with sharepoint. These certificates h...
A common use case when working with integrations in ServiceNow is dealing with attachments in base64 format. However, the information on how to accomplish this is often scattered across different sources. This article aims to provide clear and effect...
< Previous Article Next Article >Introduction Scripted Data Retrieval Introduction To access Intune, we need an access token which tells Microsoft Graph what tenant we're wanting information from, what access we're allowed, and how long we have a...
Hello everyone, As you’re probably aware, the latest release of ServiceNow (Washington D.C.) introduced several exciting features aimed at enhancing our day to day works in ServiceNow. Among these, the time-limited user roles feature caught my atte...
Catalog Builder comes with three fulfilment step types that can be used to create your own fulfilment process in a low-code workspace. Fulfilment steps covering basic use cases It is possible to create new fulfilment step types to exten...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, You are working on a Record Producer, and specifically multiple Select Box (Choice) Variables and trying to make these dependent on each other. Similar like ...
GlideElement - nill() Determines if the field is null, applicable only to the elements of glideRecord object. Returns true if the field is null or an empty string, false The downside is, this method can not apply to native javascript variables. var g...
Hi all, Running into a small thing, when using Flow Designer on Catalog Items, and applying the Delivery time, it runs 24x7. I am looking for... where the Schedule field is at?! Or it's missing in Flow Designer, when trigger set as Service Catalog, o...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, So you've touched on Instance Scan, maybe read my previous blogs on Instance Scan, or saw Live Coding Happy Hour of last Friday on Instance Scan. And now, wa...
Lisa Latour
ServiceNow
