Developer articles

How to #1? Disable Now experience home page

This is a start of the video series. First episode is about disabling now experience UI homepage. Please let me know the improvements needed. Thanks Harshad

System Clone Preserve Update Sets [Orlando]

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While cloning instances, you might encounter the "issue" of always having to backup your in progress Update Sets. Quite a bit of work, or hopefully you've (s...

Instance Scan - Orphaned Catalog Configurations Examples

Are you new to Instance Scan? Are you looking to build out your Instance Scan Checks library? Do you do a lot of Service Catalog development? You’ve come to the right article. Here are a few Instance Scan checks, that you can easily build for yourse...

How To Find Empty Tables In Servicenow Using Script

Hello ServiceNow Ninjas, This video helps you find out tables that have no records, using the script. Queries resolved - How to find no.of empty (no records) tables in ServiceNowThe query for empty table Video Link - Click Here

ATF - Custom Step Configuration4 - Get Future/Prior Date from current date

ATF - Custom Step Configuration4 - Get Future/Prior Date from current date Hi, This Step Config gets Future/Prior Date from current date as per user datetime format Step Environment: Server Independent Category: Server Input variable: Output varia...

Tell Us What You Think About ServiceNow’s AI Solutions! - Developer Community

Happy Wednesday to all!! Are you interested in contributing to the future of ServiceNow? Are you personally involved with leading, managing, testing, implementing, or evaluating ServiceNow Pro and Enterprise modules in ITSM, CSM, or HR designed t...

ServiceNow Introduction to GlideEncrypter API | GlideEncrypter API with the use case

Hi All,Hope you are doing fine.In this video, We will be looking into the GlideEncrypter API. GlideEncrypter API is a ServiceNow API to encrypt and decrypts the data. The GlideEncrypter API uses the Triple-DES algorithm.- GlideEncrypter()- GlideEncry...

Workaround to use action.setRedirectURL in Portal UI action

Hi all, At least for Jakarta action.setRedirectURL(url) doesn't work in the Portal . Here is my workaround. It adds extra function call before action.setRedirectURL(url) + a code to get data in portal form. new UserPreferences().setUrlToOpen(url); ...

How to: Solve 'No notifications sent' issue

While developing and testing email notifications, there are situations that the emails do not reach the recipients' email inboxes. There can be multiple causes of this issue. As many different configurations in various objects are necessary, they sho...

How to round up a duration field to 30 minutes

Hi everyone! I recently had a requirement to round up a duration field to the nearest 30 minutes, relative to another field, e.g.: Field AField B1h 22m1h 30m1h 45m2h3h3h The code below will accomplish this: // Run on the server side e.g. Busine...

Display Variables Information in Email Notification for a Record producer in Scoped Application

Hi All, Recently in my Project there was a requirement to display Variable Information in Notifications for a Record Producer submitted in a Scoped Application. Similar Requirement in Global Scope we implemented by using the Glide object "getGlideObj...

Dynamically add values to the List Collector based on another field change (in table form view)

I had a question, on how to populate restrict values in List Collector field based on the change of another field.I checked many community but we had a similar question/ blog which shows how this can be achieved in Catalog form not in Table form view...

Workflow Catalog Task condition(s)

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Workflow Editor is a legacy product to maintain existing workflows already in production. For new use cases and workflows, use ServiceNow Workflow Studio. Workflow Stud...

Migrate Data from one instance to another

When migrating data between instances you have few options. 1) export CSV/Excel and import via import set, (this can also be enhanced with a transform map) 2) exporting an XML file and importing into the target instance 3) adding records to an update...

The Power of jQuery and Service Portal - 3 (The speaking Portal)

This is the 3rd part of the series "The Power of jQuery and Service Portal" where we will try to add speech to service portal page using javascript "Text-to-speech" functionality without customizing any widget. We all request catalogs using the OOB (...

Scheduled tests through the magic of headless Chrome

ATF provides us with some great tools to ensure our development activities don't have unintended consequences on user experience, but most people rely on executing tests manually. How many of you actually execute your test suites on every single chan...

How to run Instance Scan Scan Checks only if certain plugins are active

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, When creating new Instance Scan Scan Checks, you will face Scan Checks which you might only want to run if a certain Plugin has been activated. Especially wh...

IntegrateNow : Chapter 6 (Working With XMLs)

IntegrateNow Chapter 6 Working With XMLs So far, we have worked with easier JSON responses, but often we need to work with other types e.g. XML, YAML or CSV. Understanding how to work with XMLs is extermely important not only when you work with w...

Adding Zip Code Fields on a form

If You are adding a US Zip Code Field to a form, you can build it as a string field from configure form design and restrict the Maximum length to 5.You can then add an onChange Client Script on the field to validate the entries and add this code: fu...

Deleting an app…for good.

Intro ServiceNow Studio provides an Integrated Development Environment (IDE) interface for application developers to work on custom applications in one centralised location. It offers a simple way to create, review, and update application files from ...