I’m working on a requirement to integrate Zoom Devices into a custom CMDB table in ServiceNow.I have configured a Robust Transform Map (RTM) through IntegrationHub ETL, linked to a data source that uses a custom script to load the import set. The da...
I want to add Demand and Project tables like source to my Service Operations workspace search. I want to use short descriptions for searching the tickets. Currently this function is working for incidents and RITMs. Now I want to add Demands and Proje...
Hi, We have a requirement to redirect the user to HR Agent Workspace from HR Workspace We have configured a UI Script with the below code but its not working. (function() { if (window.location.pathname.includes('now/workspace/hr/home')) { win...
Hi, We want to create a report to see which user accounts use the Alternate Login option.i tried reporting on the sysevent table but that only goes back 5 days. anyone done this before ?
Hi All, I have created an import tbl with the Load Data process. When I now load a csv file the date loads fine but it creates a wired new string column in the staging table with some characters and the first column name for which a field already exi...
Good Day. We migrated our old dashboard system to the new Platform Analytics System via the Migration Center. Since the migration, some of the older interactive filters don't work as expected. On the Dashboard we had a Simple List on the Case (sn_cus...
Hi all,ServiceNow has this new function called sidebar to create dicussions between users about incidents, defects, requests,... But when i access to Conversation Interfaces > Settings > Sidebar > View Settings at Participants. I don't understand wha...
Is there any documentation on the Neebula Discovery Language? I have been unable to find any thus far, it would be nice, just like any other "programming" language to have a guide that shows all the available "methods" and "parameters". I use tho...
Hi,In Case (Internal Tools and Support) table, we have duplicate records with same case number and details but with different sys_id. How are these duplicate records created ?Help me find the issue for this duplication.Thanks!
PDI is not working from last two weeks. Please let me know how long will it take to recover.
Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB. The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm. I followed this ...
I have some fields that I use in a variable set that is meant to show some user details when a users name is selected:eg - Add a users name "Joe Dirt" and 3 other fields update automatically to show the users logon ID, email address and department fo...
I am trying to do a language translation from English to German from the Knowledge Articles list view. I check the desired article and then click the Request Translations button, select German as the requested language and click Submit. I get a messa...
Good morning,We have a section on our ServiceNow instance where users can select a training course from a dropdown list, in this case Excel.Currently the Lookup Select box has a reference qual containing u_type=excel so it filters on Excel only which...
Hi, Please advise how to set assignment group into TASK with the different criteria:Initially default in the assignment group to local support group.If system property indicates that the get catalog field(location) is one of the locations mentioned i...
