Hi , on the report i want show the approvers for the each respective RITM records ,,its my first time working with database view ..below are my config .. for the DV but its not working as expected .. can anyone please guide .. the database view -fir...
Hi ServiceNow Team, I have created new catalog item isn't visible in portal homepage search in PROD but visible in dev & uat in Service portal.But catalog item is visible under defined category Thanks,K Nikhil Kumar.
HiFor example there are 2 playbooks for the incident table when we add to the ui builder how it'll recognise which playbook to display in the workspace?thank you.
Hi, what am i doing wrong?why its not sending approval request to the group (im getting the log with the sys_id) I attached image
[code]<a href="https://www.google.com/" target="_blank">Google</a>[/code] The above code works on DEV instance but not TEST instance. Does anyone know why?
Hi, I have a need to change the options when choosing "rows per page", I accomplished that by changing the glide.ui.per_page property. This however does not work for Agent workspace, does anyone know how I can fix this? Normal UI ...
Hi if we search for anything in va which is having now assist enabled so it fetches information from kb and catalogs according to user prompt so after showing the fetched result can we configure to display message like did the fetched results are hel...
Hello everyone, I'm wondering if there's a method to generate a hierarchical view of all relationship records, similar to what we see in the CMDB CI module. Is it possible to replicate this same type of view for my custom table and its associated rel...
Hello,I have the following script, where I need your expertise in order to follow the best practices.I have a script include, where in the function "getUserBusinessUnit", I try to get the current logged in user's business unit (from their linked depa...
Hi, i did call the typeahead search widget into a new widget, im able to see the widget and works when i add text and click enter its giving me all the results related to the wording.but the suggestions when i type in word is not working, i did add t...
I have a catalog variable with the type set to HTML. It works as expected in the Washington DC version.However, after upgrading the instance to the Yokohama version, the input field no longer appears on the Now mobile app, only the variable name is s...
I'm having one topic named as Now Assist - Synthesized Result Handler it is present in sys_cs_topic but not showing in designer how to edit that topic ?
We've set SLA breakdowns up on our instance in order to know how much time our SLAs spend with different assignment groups and assignees. Problem is, we have retroactive start set on our SLAs, which mean they measure all the time since an incident wa...
f I want to check if some table gets captures in update set or not, how to check this?
What’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?
