ECC Queue without MID server?
Is it possible to use ECC Queue without MID server?
Forum Posts
Resolved! Need help to combine 2 arrays if one of them is empty or variable being used in array does not exist
I have a variable set attached to 1 catalog item and there is flow designer that is integrated with othe 3rd party for 2 catalog items. i have variable which might have value for that variable set sometime but sometime it might be empty. so the code ...
Resolved! Business Unit field and sees the Business Unit Head to the right of the Busines name in the dropdown
Business Unit field and sees the Business Unit Head to the right of the Business name in the dropdown
how to handle Assessments in Portal side
Hi everyone. My question :How to achieve the below requirement without cloning and how to handle Assessments in Portal side. Is there any specific page that we can redirect directly for assessment is service portal?Please read the context below:In Go...
IP address is not showing in computer class of intune data
We have done SG-Intune Integration. Why IP address is not showing in computer class of intune data however we can see in staging table (sn_intune_integrat_computer).
Tab on workspace is not loading
Hello everyone, I'm relatively new to working with Workspaces, and I'm encountering an issue I can't quite figure out. In one of our Workspaces, there's a tab labeled "Recovery Tasks", but whenever a user tries to open it, the tab loads as a blank p...
Resolved! How Can I use an IF AND Statement in Catalog Client Script
Dear ServiceNow Developer Community Colleagues, Please can I kindly ask for you assistance on how to achieve the following in an On Change Catalog Client Script (please see attached screenshot as back up). I have established an On Change Catalog Clie...
Health Check Scans related to Sam Pro
Hi there, I am a SAM Pro admin and I review the health scan results to try and ensure that the data quality of data consumed by SAM Pro improves and remains at the best level possible. I noticed that the Health Checks for our instance do not have any...
[Custom Widget] Potential Caching Issue
My custom widget has been keeping data from the previous page on its page . If from the custom widget page I go to another, say “Catalog”, the Catalog page and its widgets will load properly. If I select the browser’s back button and return to the pa...
Best Practice for Adding a Checklist to SCTASK Without Creating New Fields
I have a catalog item where multiple groups work on a single task. Each group has a checklist of actions they need to complete before passing the task to the next team.I’d like to display a checklist on the SCTASK form that each team can interact wit...
Resolved! Custom Fields Not Visible in CSM Configurable Workspace Interaction Form
Hi everyone, I'm working in my ServiceNow PDI and wanted to customize CSM Configurable Workspace. I’ve created an Update Set and added several custom fields to the Interaction table in Global scope. I added the fields to the Interaction form layout u...
Resolved! Open Catalog Items in a New Portal Window/Tab from Employee Center
Hi Team,Currently, when I click on a catalog item in the Employee Center, it opens within the same portal page. I would like to configure it so that when a user clicks on a catalog item, it opens in a different portal and in a new browser window or t...
ServiceNow integration with Power Automate
Hi! Does anyone know what are the best practices when integrating ServiceNow with Power Automate? What I usually see or read are how they do the integration. I see a few different ways how but I'm just not sure which one is recommended? Is there some...
Resolved! Capture value with client script
I'm having trouble capturing the original value of the func_matricula field before the replace and before the glideajax. Could you help me? I need to insert the value into the v_chaves_fta field.function onChange(control, oldValue, newValue, isLoadin...
