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How to calculate On Hold time?

Hi, I need to calculate the On Hold time waiting Vendor and Waiting user inputs for the requested item and I need to populate these values on RITM form on custom fields after closing the request. How can I achieve it? 

SC Request State.

Hello Developer,Catalog Task :-  State is "Closed Incomplete" Request Item : State is "Closed Complete" So here I want to know If Catalog task is in "closed incomplete" state then after update the request item state is "closed complete" but it should...

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Incident Task tab not visible in incident form

Hi AllAfter upgrading from Rome to Tokyo, Incident Task  tab is no longer visible under Incident form.I have checked the related list configured and Incident Task->Incident  is selected, yet incident tasks tab is not visible.I added Incident Task->Pa...

mutilple workflow

Hi , I want attach 4 workflow's in another workflow . Main WF - AWF1 - BBWF2 - CCWF3 - DDWF4  - EE These 4 workflows i want to attach in one workflow . How to do that please help me here with screenshot . These ALL 4 workflows belongs to Single Catal...

nameisnani by Mega Sage
  • 209 Views
  • 1 replies
  • 0 helpfuls

Which table does the Activities log information exist in

Hello There are 7 activities information in my current incident data. I want to find and delete these 7 items. I would like to ask which table contains information about Activities?  Current : Activities: 7Result:Activities: 0

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ddd by Tera Contributor
  • 591 Views
  • 2 replies
  • 0 helpfuls

UI Builder: How to enable scrolling on a List - Simple

I see the List - Simple has a Scroll Updated event, which suggests that it supports scrolling, but I do not see a way to take advantage of this. I have a List - Simple on my page, but I'm going to replace it with a List, because the number of rows is...

HR taxonomy

I have to add links and subpages under the subcategories of HR. For example: In HR there are  sub categories like Benefits , Pay and Time under that I have to add Links and subpages.

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Sanjana V by Tera Contributor
  • 634 Views
  • 2 replies
  • 0 helpfuls