Happy Monday everyone, I'm working on a new ServiceNow instance with HRSD enabled.I'm running into an issue with posting additional comments on cases (all tables) from both back end as frontend (employee center pro). The comments are getting posted b...
We have read that a SYS ID(sys_id) in Servicenow is 32-character GUID (Globally Unique ID) that uniquely identifies each record in an instance. SYS ID is the primary key for a table record in relational database terminology. Think of it like a k...
Hi Experts, Could any one know what does the user Admin or System mean in in Servicenow Tables. I can see few CI records in cmdb Table updated by these users. Thanks,Shree
Does anyone know if it is possible for me to grant others the ability to edit reports from a dashboard I've created. I shared the individual reports with the user and the group the user is a member of. In addition, I shared the entire dashboard with ...
I have a custom-scoped application that inherits from the Incident Management table and has it's own custom workflows to make it an incident management along with the global incident workflows. I would like to create a change management in the same s...
Hi Everyone, I have created an Iframe in a dashboard ServiceNow, which will connect to an external page(https://myabcmanager-sky.com/catalog/?frame=true).This external page is SSO-enabled and whenever we open the dashboard it should open the external...
Hi All, I am facing issue when records getting created in Global domain through Inbound integration but these records are not visible to company domain users. Is there any specific reason which is why this is happening. Thanks
Hello, I have created a report with condition "Created on last 7 days". Similarly I would like to create a report with condition "Created on last 14 days" or biweekly. Is that possible as the drop down does not have condition of "last 14 days". Below...
I would like to create a dashboard of all change in the schedule state, and I am assuming I need to create a report first and then add to my dashboard. I have a few fields i like to show up on the report pulled from the change form. NumberStatePriori...
I have a URL column that is readable on the service portal widget, I need to make the URL column clickable. what steps must I follow to make it clickable and open in a new tab?
Hello All, I have a question regarding assigning the tickets based on the code in Subject line of the assignment group.Situation: We have alerts coming from our firewall support team.These are alert emails.In the subject line of the email we have the...
Hello,In UIBI used to be able to go into the SOW UI Builder xp and duplicate a page variant. All the components including their sub pages were copied over. Now they are not. For example, the sub page for the quick links are missing in the copied...
I've created both Staging and Target tables with fields such as u_short_description and u_urgency. Staging table extends sys_import_set_row (adding the u_* fields like u_short_description). I'm able to POST the following JSON using insertMultiple wit...
Hello,Currently, the start date/time format looks like this: I need help on modifying the below script to out put looks like this format:Example: 03-15-2024 04:24:37 PM Here is the code I used it in Script Background : THANK YOU var ritm = new Gl...
Hello developers, i have a requirement to make variable readonly on catalog task view once the task is closed complete,can i do this via workflow, if not any suggestions is appreciated. Thanks!
