Hi,I have created database view for Incident and Outage table. And then I have created an indicator source with that database view table in the view table when I choose either Outage or Incident the automated indicator is showing counts but when I tr...
Hello Experts,I have two data sources for the Reconciliation rule SG-Work and import set SG-work has priority 100 and import set has priority 200.I have configured the reconciliation rule for all attributes.I am trying to update the serial number usi...
Hi Everyone, We just upgraded to Washington and when we use the polaris experience (set true at glide.ui.polaris.experience) the themes we previously used are gone. This is our test instance so we need the color them changed to the orange themes.(sys...
Hi Guys, I am having troubles with following function, which is checking whether user is member of a group and should also prevent looping (check is done elsewhere). Right after I call a function, I am adding userID to array of "checkedManagers", but...
I am using widget to create request button in record producer.but when commit the data ,I tried to use g_form.submit. but it seems nothing got committed.ps: I got the g_form object by using 「var g_form = $scope.page.g_form;」
Hi,allI would like to know the code to get "now/nav/ui/classic/params/targe" in the red line part of the URL in the server side script.Please.
Hi Connections, Good Day! I have a requirement ... Details: 3 strike rule : Service Now team should send reminder notifications to the user when the Incident is in Awaiting Caller state. The frequency will be every alternate days. The first email wil...
I have two custom scoped applications. I created an inbound email action for one to create a new ticket for inbound emails and I created a flow designer with a trigger as an inbound email to create a new ticket for the other application.The flow desi...
Hello Gurus,I browsed through several options on radio buttons. I'm looking for a ideas on how I can accomplish the below design on service now forms (Not the service catalogs). It's a performance evaluation form where I will have 4/5 questions like ...
Hi All, I'm creating a flow designer wherein the trigger is inbound email that will generate an INC record once it received the email. My question is how can I get the incident number to populate the incident number in incident task table as well as ...
I can't seem to find how to enter logic or build criteria on groupings. I would like to view all the tickets or cases entered by users, only if they have entered 2 or more tickets that month. From there I would like to create a report and dashboards ...
I have a task where it states Section 1: Verify HR Application and Demo Data Installedand have been trying to find out many possible ways to install it but cannot find any simple solution to install these plugins can anyone please provide the right i...
How can we disable a user from going into their settings and turning off their notifications? (Gear icon -> Notifications -> Allow Notifications) Is it possible? I am aware that I could mark the emails as mandatory but that simply does not fit our b...
Hi all,I want comments to be updated in requested item when an attachment is attached with the details like :Attachment added to $RITMNumber$. File name : $Filename$ by $Createdby$ at $created$I would prefer a insert Business rule. So when attachment...
I am using a copy of the report widget to post a calendar report on our portal. Everything is great except it won't display the name of the month at the top:But when I run the report in the report module, it displays the month and year. How can I get...
