Hello, I tried creating a catalog ui policy to make fields on a record producer I created be for only the submitter to edit. But that didn't work. So I'm trying to go the ACL route. I'm not sure how to do it correctly. Do I create a read or write acl...
Hi all, As part of a customer requirement, after a scheduled report has ran the generated file should also be sent to an external system and saved there. I would like to add a link to that file and its location on the external system to the email cre...
Hello, I have 2 variable date fields called "due_date" & "actual_review_due_date". I need "actual_review_due_date" to be auto-populated with "due_date" value when filled out. I also want actual_review_due_date field to be editable. Thank you.
Hi All, there is one user profile with admin role .. with this profile one is unable to create actions in flows . Any idea why? I checked all ACLs , roles with no luck. The action cannot be created in any scoped app also not in global app . Any idea ...
Hello Community! We have a transform map that we've had working for a few years without any hiccups. However, here recently we've come across an issue where we have had at least one instance of having users who have the same name and the transform ma...
Hi, Our Service Desk has a habit of using the native platform UI Self-Service Service Catalog to submit request. Many of our catalog items have functionality that does not work in the native platform UI, such as GlideModal. Because of this, what wo...
Does Servicenow Support Request Body for Delete Method ? While Sending the Request to 3rd party with HTTP Delete function using Rest Message API?
Hi,we are trying to implement a custom dynamic content block that needs to update when another report in the same dashboard after updated.We're looking for a way to trigger the contenct block after another report from the same dashboard updates after...
Hi,we are trying to implement a custom dynamic content block that needs to update when another report in the same dashboard after updated.We're looking for a way to trigger the contenct block after another report from the same dashboard updates afte...
HiI am new to UI builder. How can I return sysid in the UI builder client script from the below code. const data = api.data.cost_centers_table_data.output.data.GlideRecord_Query.cmn_cost_center._results; let cost_item = data.filter((cost) => { ...
Hello, i've stumbled upon a problem and i can't quite find a solution. I'm customizing a Service Portal View of a form and one of the requirements is to display a related CIs. Therefore i've added Related Items in backend, which displays downstream a...
I am able to Restrict export directly from URL for CSV, Excel and PDF formats using processor ACL's as described in this article: https://community.servicenow.com/community?id=community_question&sys_id=8daefa65db58dbc01dcaf3231f961973&view_source=...
Hi Community, How to auto mapping severity choice variable from Record Producer with custom Severity choice field in case form We have severity variable it have 5 choices in record producerSEV5(Moderate)SEV4(Important)SEV3(Urgent)SEV2(Critical)SEV1(O...
Hi All, We have a requirement to ignore the data transform of all CIs that are having "Empty" Lifecycle status in 'cmdb_ci_printer' table. For this requirement, we have created an ETL and there in the script, we are not having any condition to check ...
I am new to servicenow, can you please guide how can i make career out of it. and from should I start.
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