I performed the 'Wake Instance' action because my PDI is in Hibernating state. However, no matter how many times I try the action, the PDI does not change from the Hibernating state.Could you please tell me how to resolve this issue?
Hi All, Recently I came across one of the requirement to have a Description Field on Idea portal where it initially show description limited to 2 lines and Once you hover over on Description field it shows full description without any line limitation...
Howdy Community,The below script returns User is [object GlideRecord] instead of a sys_id.I can create log messages that verify the current.variables.n_user below.The variable is of the string type from a single line text field.`Tried adding .sys_id ...
Hello everyone,I'm currently working on exporting a large number of tables (2500+), and I'm looking for a more efficient approach. This is a one-time data dump, and I've already set up the export sets and definitions. My goal is to trigger and monit...
Hi Team, We have a requirement in a Record Producer where there are choices for a select box fields which are translated to user's session Language. And we have been using a script to populate the short description using those choices . Our requireme...
Hi - I have built my first record producer (previously have only done request items) and I'm relatively new to building scripts, both client and server side. Here's the situation I have that I need to solve using scripting on the server side. My mai...
I'm new to ServiceNow and Angular. I need to be able to store some session values into a variable so that upon reload of the page those values are available. Basically, I have a table where I am using dir-paginate. The customer has the option to ...
Hi there, I have a flow that has 3 levels of approval. I want to extract the flow variable for the first approval to see whether it is true or not. I need to use this information in a script include function, but am unsure about the syntax of this a...
Hi Experts, We have a requirement to give permissions to approvers(with only snc_internal role) to view/read variables of what they are approving.Currently via email they are redirected to the below page with exception (Requested record not found) Wh...
Hi All,we have a catalog item, from there we will create change request once sctask is closed complete. I have written below code. It is creating change request, but i couldn't get sys id of the change record. I need to use the change record sys id i...
I have an inbound action that creates a service request. Currently, I have it set to attach the email to the RITM and I also want to include whatever attachments were on the email. See below for the script -- I see that it should happen by default, b...
Hello experts,Please I need your help, I created a custom watchlist that holds a custom table for emails, I copied exactly same format as the group watchist: I added as reference the custom email table created so that users select the desired email: ...
I want to get catalog item variables from ritm using GlideRecord or rest api
I am looking to pass additional URL parameters through the service catalog from page to page. As an example. https://<instance>.service-now.com/sp?id=sc_category&sys_id=c3d3e02b0a0a0b12005063c7b2fa4f93&myparameters=stuffThe issue arises when you mak...
I have just recently began exploring using email notifications for approvals with a record producer in Flow Designer in order to integrate some branding and buttons into approvals. My record producer is called Personnel Action Form (PAF) and I have a...