Hi all, I have created several reports on HAM and SAM workspace but I cannot access the list view from the report. I can hover over the report but nothing will happen even if I click on the report. If I try to access the below OOTB reports and click ...
Hi, We have a group called ServiceNow Admins that has "admin" and "security_admin" roles added to it. I'm a member of that group and I want to remove few members from that group. Previously we were able to add/remove members from that group. But, no...
Hi All, i have a reacord producer having filed and it has three option based on the option selection the SLA will attach to that reacord, how can i achive this. any suggetions pls Note: SLA have target options and reacord producer having options are...
I have a business scenario where i am transfering comments from ritm to sc task and sc task to ritm and need to send notifications to requested for and to the watch list when ritm/sc task comments are updated.but the problem here it is when it comes ...
HI All,I have a requirement to attach a file into custom field (type : file attachment) in a record via API. Is it possible. Please suggest and help on this topic.Sample Thanks,Venkat
Hi,Once I click on Fix button on problem form It will showing the pop window so I need to know that popup window coming from in PDI? Can anyone please help on this. It will be helpful. Thanks in Advance!
When an integration errors out .e.g. on the scheduled imports page, can we1. send notifications/emails to admins with the import log that X number of records errored out or failed?2. can customers mark what they want as error vs warning on that log?
Hi All, I am trying to create a service catalog in which I have created list collector variable options which are not visible to end users, so is there any other variable option is available to select multiple options in service catalog.T...
Hi , I have a field "text field" called Grade code in sys_user table.When a requested for's grade code vale in the sys _user table is greater than Level 11(example we have Level 12 Level 13 and soo on ) then a task should trigger for certain group...
I would like to configure sla scheduled entry following but not getting how it will works as when we select the Specific options For P3, P4:Start Time of Coverage Model (24x5) - 1930 ET Sunday (0600 IST Monday)End Time of Coverage Model (24x5) – 1930...
Hello all,while creating a incident to virtual agent by default it won't ask impact and assignement group.I duplicate the create incident topic and created a new script include to map the fields and published it. But it was not creating an incident...
Hi All, I need small help, when a user (particular group) clicks on the Hardware catalog item it will redirect to the office catalog item by using Ui script, I'm using the below UI script ..(function() { var ur1 = window.location.href; //check...
HiI have a button on a particular table and I have users field in that form when I click on that , it should create records for users in task table and state should be changed to complete.
Hello developers, based on variable on catalog item, i need to populate choices of list collector in catalog form. from above table based on systeminfo( form) selected listdata field whch is list collector on form has to get choice.Any help is apprec...
Hi, I have a requirement where i want to make all fields on incident record to be editable only ifLogged in user is member of assignment group for that incident. If he's not, then all fields should be read only what is the best approach for the sam...
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