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Forum Posts

JDBC datasource issue

Hi there, I have this JDBC Data source implemented which is working fine to pull data, however when I try to send data it returns an login failed error message.I'm using the JDBCProbe include and I'm setting the path and its user and password in the ...

String Interactive filter

Hi, I want to create interactive filter for short description. It should display all the short description in drop down and when user select the short description then it related data should reflect in report. Any idea how I can implement this requir...

Promita Das1 by Tera Contributor
  • 1829 Views
  • 5 replies
  • 1 helpfuls

Custom interactive filter for text search not working

I need to be able to create a custom filter for a dashboard that allows a user to search on the short description instead of the number for a reference filter.  In this case, the need to be able to search for a Demand's short description (name) inste...

gjz by Mega Sage
  • 848 Views
  • 1 replies
  • 1 helpfuls

Uninstall Safe Workplace Suite

We plan to uninstall the Safe Workplace Suite of applications from our instances. We have already exported our data. I tested the uninstall feature in our sandbox instance. It worked. However, there were multiple metadata records that were not delete...

cynlink1 by Tera Expert
  • 473 Views
  • 2 replies
  • 2 helpfuls

filtering VA department

Hey all, I am setting up VA to run on an ESC for a customer that has HR, Finance and IT departments. would I use a pre-chat survey to confirm which of those departments they want to talk to so that the questions they ask will only match against the r...

No. of Ritms generated

hello developers, I need to calculate how many ritms have been generated by a particular requester/user in a catalog item. Any help is appreciated. Thanks!