I need for the linked RITM to be set to 'Pending' when any of the associated SCTasks are set to 'Pending' When none of the associated SCTasks are pending, the RITM needs to move back to 'Work in Progress' Can anyone help please? Thanks!
Hi therei have a IF condition only if task is complete state it needs to proceeds to next step, the below always evaluates to NO and goes straight to the end. is there something else i need to add in my if condition? ThanksLevino
Can anyone help me @Ankur Bawiskar @Pradeep Sharma @Allen Andreas @Harsh Vardhan in getting the ServiceNow Rest API Base URL's for following -As the 3rd party tool team is asking the information for integration the tool with ServiceNow. SNOW01: Get a...
can help me @Vasantharajan N As I need to set Preview option for the "Requested For" field on RITM form similar to Incident Form. Incident Form: RITM Form:
Hi All, I need to trigger a email notification to the catalog item owner when the schedule job runs, for this I have created the event registry, Notification and email script. It's working as expected but facing one issue like body of the email Hi co...
Hi, When I import assets to servicenow, the warranty date and scheduled retirement fields do not show the dates correctly. No matter what format we set the date to. Date entered as 02/14/2026 on the import spreadsheet but shows up in the warranty exp...
Hello Everyone,We have a custom application "App N" . when changes are made we publish the application via studio and install the app ver in production.we have "App N ver" 1.0.6. installed in prod after that other developers created updatesets and t...
Need to add attachment in user profile page in service portal. Where the attachment should be displayed in users profile.
Hi,There are 2 field on INC form, 1 solution, 2. Resolution Notes(Mandatory)I am confused how to configure below scenario, If solution is empty and Resolution Notes is updated, I want to set solution = Resolution Notes.If solution is not empty and Re...
I have a product that I am writing that uses a before BR and then forwards current object to an SI. In that SI, I use GlideFilter.checkRecord(current, "stateVALCHANGES^EQ", true)The goal is to, if the field 'state' changes, do something.If the record...
Hi Community, I have a script that is populating a HTML link into a field type of URL. The script and link are working perfectly but since the full URL in the link column takes up a good portion of list view screen, I'm trying to figure out if it ...
Is there a way I can see if a notification was sent on a SCTASK? We currently don't have them populating in the task.
Hello, I'm having trouble extracting the gid from the highlighted text in the response body. Response: {"data":[{"gid":"1206582039905837","assignee":{"gid":"1203482360254605","name":"test"},"due_on":"2024-02-28","name":"update website total rewards",...
Hello everyone, we have several portals on the same system (csm, isp, etc), and most of them have different login page and also different login widgets, since the portals are using different authentication providers. Our customers can access the inst...
Hi Team ,We are raising a RITM from catalogs item through portal using flow designer below is the portal form having the data in MVRS after click on submit and raising the RTM ticket RITM Is raised successfully but in variables sections MVRS data ...
