I'm trying to build a background script that will create a new request item. Since there are related tables involved, what would be the correct creation sequence, e.g. which table record should be created first to be associated with the request item ...
I am making a call to below api from postman. Strangely , in the json response the attribute "ui_policy" is empty. However, when I do the same thing from SN's REST API Explorer, I do get the ui_policy for the catalog item. Does it mean that any exter...
hI , i have a requirement to add survery in a layout :I have written the following code :var surveyUrl = ''; surveyUrl = gs.getProperty('glide.servlet.uri') + 'home/feedback_survey.do?sysparm_feedback=' + '${u_assessment_instance.sys_id}';<p><...
hello community,i want to calculate the difference between start date and end date and populate the result on duration field.i have create two scripts:script include:var lmsAjax = Class.create();lmsAjax.prototype = Object.extendsObject(global.Abstrac...
I'm banging my head on the wall on this one. I have 2 tables, both inherit from the same table and both have the same exact ACLs. On one table, I can write/read to the activity log with no problem (i do this via the form, using the 'post' button that...
I am having some issues getting into my PDI. I requested a new instance, it doesn't show me my password, and right after that it will go to hibernating state and won't wake up. I could release and request a new instance but password is still not show...
Need add score and grade in Dashboard and the value would updated based on interactive filter, score can use the OOTB report and can follow interactive filter. but how to customize the Grade? I try to use the UI Page for custom widget, don't know h...
Hi All, Can anyone guide me with below queries on AI search in portal: 1. What is the use of Field settings and mapping in AI search indexed source. Even without setting up these fields,I can display the results in the portal. 2.How does not searchab...
Hey guys Is there a simple way of adding in a view of the change or service request an approver is approving via the portal? in the back end in an approval record a view of the change or request being approved is on the approval page. Can we add that...
hi there have a use case where we recive a MS form into ServiceNow in the body of the email is the email of the person submitting the form ( note the person is not in our user table they are a guest) \We want to get the grab the email from the body...
Hello! I need to display the Predecessor and Successor (from Dependencies) on each Project Task.The idea is that the person looking at the Project Task will be able to easily see if that task has predecessors or successors. I've created two new refe...
Hello everyone, I'm a big fan of the decision management capabilities of ServiceNow, and we are using the Decision Table extensively. However, after implementing tens of decision table logic, we are struggling with the getDecisions API. I have a fe...
Hi, i have an api running on localhost:8080 port and it is working fine when i access on browser. I created an REST API and trying to connect with that, but i am getting the following error. Tried the sample code in background script. var sm = new sn...
hello,I have a report which has a an email field.I need to pull unique email ids from this report and put on to the TO field of the scheduled email of the report.I have this script written in the condition part of the Scheduled job. When executed, th...
