Resolved! 'Not Empty' filter still showing (empty) values
Hi. I'm try to filter in the 'Time Worked' table as I have some 'empty' values. However when I try to exclude these it still leaves some in - see screenshot below - why is this?
Forum Posts
Wait For Condition Not Working
I have a variable that is hidden on the RITM but is visible and mandatory on the SCTASK. The user selects yes or no and if the user selects yes the workflow should move on from the wait for condition. After doing some research I realized that the wor...
Error during insert of "Table_name"(0)
When clicking on "Load all records" in a data source, it connects to the MID Server and completes the import with an error ' Error during insert of "$import_set_table_name"(0) '.Below is the screenshot of the same: Below is the import logs from the c...
Create sys event for notifications
Hey I am working on making a notification being sent on a specific time.I have created a field "u_end_user_follow_up" which automatically populates the field with Date/Time 5 days after a task is set to "Pending". I was then looking at this https://w...
Resolved! UI policy (not working) and Data Policy (Working)
Hello, I am trying to make fields attestation and attestation group readable only when the state is attested. However, when I applied UI policy is not working. The only thing that seems to be working is the data policy(used as UI policy on clients). ...
Workflow not being attached to Catalog Item
Hi, I created a Catalog Item and attached a workflow to it in Dev instance and captured it in the Update Set.But when I when I moved it to QA instance, the workflow was added but it wasn't attached to the Catalog Item, so I added it manually and capt...
Resolved! A query in Inbound email actions
I am Creating Inbound email action and creating case Record.After creating if the inbound email Domain is (eg,gmail.com).the particular Account record with the (gmail.com ) to be selected and stored in Account field in that case Record, i have create...
field is read only for everyone except 2 groups
Hey, I've created a new field in the form and I want it to be read only to everyone but that two groups can have access to filter this field - it's a reference. I want to create an acl for this case but I don't know the best way to do it. What would ...
How to change the Currency Type to show Currency Code instead of Currency Symbol
Hi, We have a field [Cost] of type 'Currency' on Asset table. I would like to change the currency type of [Cost] field from 'Currency Symbol' to 'Currency Code' i.e., from '$' to 'USD'. Is there a way to change this behavior on the ServiceNow Platfor...
Send email notification when "Planned end date" is one week passed
Hi All,->I need to trigger a email notification on change task table, when planned end date is one week passed (Excluding weekends) & if state is "In Progress".-> The 2nd notification will be triggered on the next day if the state is still "In Progre...
Resolved! My instance is not receiving any email
My instance is not receiving email, and in email diagnostics it is like this, how to solve this?
auto populating field values in dialog box from Form
For an incident task, 1.when an UI action is clicked it should open a dialog box with all the fields and in incident task form.2.The fields in dialog box should show already saved information from respective fields.Thanks,.
com.glide.script.RhinoEcmaError: "RP" is not defined. Warnings in logs
I have a very simple ACL which has a role and a script. Users are 'passing' the role part of the ACL with no issue, but getting denied write access to the field when evaluating the script part of the ACL. In the script I have: answer = !JSUtil.nil(RP...
I want to show account related contacts based on account selection in Record producer.
I want to show account related contacts based on account selection in Record producer. Can anyone help me how to achieve this?
AI Search - Improvement rules help
Hi all,Having some trouble setting up improvement rules for the AI Search. We have a custom country field on the user and knowledge records and want to set up a boost rule if the countries match for the term searched. Can't get it to work though.When...
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