I've created a table and corresponding module named "Settings", now in "Link Type" tab of module, I've linked my table and selected "List of records" in Link type. My question is that when there is no data inserted in the table, the module displays ...
Hi community, I have trouble changing options of a lookup select box, and I couldn't find past articles which can help my situation. Lookup Selection Box A: where users choose item name to order (there are a lot of items to be ordered packed in a s...
Hi Community, I have a question about Service Catalog variables. <field A> A user selects an item name (in the image below, the variable name is "u_item_name_men") <field B> A user selects whether or not s/he wants the item new or second hand ("u_i...
Hello, I have an external system posting data to our ServiceNow instance through the CMDB Instance REST API. The issue is with Reference fields: I cannot find a way to send the name or display name of a reference field through a POST and have Service...
Hello expert! I have a simple workflow , (WAIT FOR CONDITION ) If ( x > y ) >> then wait to be ( x < y ) but the WAIT FOR CONDITION turn to cancelld ! why that ? please save my day
Can anyone suggest me the best practices for ServiceNow Development Documentation.
Hi Team, I am trying to calculate the difference between two date and time fields and get the result which excludes weekend and store the result in duration field. This is done by me via a schedule job. which works fine but does not exclude the weeke...
Hi, I want to hide a field/column from a list view using only the attribute section of the field, if that's possible. I DO NOT want to use ACLs. Thanks
Hello, So I am making a multiple choice with 3 options (1, 2, 3), and upon selecting these, it will show or hide subsequent single-line variables. My problem is that I can't think of the logic behind a UI Policy or onChange script to allow me to do t...
Hi guys, I have a table and it has a choice field ('u_model_name'). I want to query the choice field and i would like to get its labels. following is my code which i have run in Background scripts: var choice = [];var audi = new GlideRecord('u_audi_s...
Workflow set value activity is not updating the record for scope tables. I just moved an application from one instance to another using an update set. However, in the new instance, workflow set value step gets finished, but doesn't update the value i...
I have a basic auth defined REST Message. When I test the service through the REST Message interface, it works fine. When I invoke from script though, I get the following error as if it is trying mutual authentication: "Unable to load certificate : W...
Hi, We are on London and started to build and implement ATF cases. I have created ATF for one of the catalog item. I have fill out the form and created RITM and Catalog task. But I am not sure how to fill full filler supplied variables that need to b...
I'm currently working in a scoped application where I want to check a user's access for a particular record in a business rule. I've been able to use canRead() for myself as a user, but I want to be able to check the same record on behalf of another ...
Hello Community, I have applied the following filter on sysevent table and then group the results using the 'created by' field. >Name = login>Created on Yesterday. List Count after applying the filter = 206363 list count after applying the group by ...