Hi, I've stumbled upon a request to create an HR Task for a Lifecycle Event Case and I am left over with fulfulling the last requierment to:* Make Short Description field: "Bla bla some text <subject person's name>, bla bla <subject person's employme...
Hello Everyone, I need some info about how the connection between CheckMK nd Servicenow works.We have configured the checkMk plugin to send the alerts to our service-now and create an incident.which works absolutely fine.Now i am trying to auto assig...
When i raised request from 'General Request' catalog item, in RITM showing "Request Approved(Approved)" and "Completed(Pending-has not started)" stages. Please find attached screenshot. I think both stages are OOTB stages came from Service now(Plea...
Hello there! I have seen the document viewer attribute that enables preview of documents rather than downloading them but in the docs.servicenow.com it is mentioned :"Document Viewer supports viewing various file types in the platform. The maximum do...
Can we identify the user who approved the request from the group approvals? If yes, Can anyone please suggest me how to check? I found one way, each approval step is recorded in Journal fields but I am not expecting this way to check.
Hi guys, I have this requirement that when the cart is empty it is hidden in the header menu and if it has some items it needs to be visible. I've already done this with a query to the sc_cart_item table and added a check variable in the html tag of ...
I'm curious if anyone has used a Splunk api when integrating Splunk with ServiceNow?
How to import core_company table data which is in global application into customer_account data which is in customer service application
in source table start date type is date/time and in target table start date type is only date now when i load the date with transform map excel sheet in excel if i put 02/03/2022 i target it coming as 01/03/2022 beacuase of time i need to ignore the ...
Running code below in a client script on form, not on a record producer. The user has no Department or Division role, but does have a Unit role. alert ("Starting"); var gUser = g_user.userID;var Reviewer = g_user.hasRoles('Department','Division'); v...
Hi All, In my instance there is a customised table called Applications and it has got fields as Expert, which is glide list and allows more than one user to attached. Now, we are trying to run a report to find out which Expert's user is no more activ...
Hi Team,I have variable of type "multiple choice" in that i have three values.Based on the selection of the multiple choice" it should move further.I am using switch condition in work flow,to represent it.The flow got stuck in the switch case.please ...
We have a requirement to link Swift connector to servicenowWe created a form with approval for a user to enter the room.Once user get approval they can enter the room by scanning the access card.We want to do the automation like we get the list of ap...
Hi all, I am trying to create a customized if activity in the workflow but it keeps returning 'no' instead of the values that I designate in the script. This is the script I have in the activity: answer = ifScript(); function ifScript() { if(curre...
