Hello, I have a checkbox type field on the catalog task table and I want to make that editable only when the variable request type value is xxx. Any advice on how to do this? Thanks,
interaction is not extended from task table so auto-assignment rules are not applicable and we would like to implement auto-assignment like feature to interaction records based on location has anyone came across this scenario, please suggest
HiI have a change request which is stuck in Assess state. The change has been approved and implemented, I need to implement the change.Here is the background script I ran in DEV instance, the script changed all the changes to implement.what is wrong ...
Impacted releases: (San Diego and Tokyo confirmed)Problem: [1]Queries do not return proper data on calculated fields. Attached is a simple update set that creates the 'u_impossible' table. It creates a simple table with three columns:u_active - True/...
Is it possible to add hover text to each stage in a process flow formatter? I want to use the description and assume I need to adjust the macro for process_flow, but not sure how.
Hi, Out of the box, ServiceNow does not support RTL alignment on the Service Portal. I am trying to do a custom solution. I am beginning with doing direction: rtl; - However I am unsure how to make it conditional that the user has selected the RTL la...
Hi All,I find the "request item" display on the service portal unappealing, especially when we have over 100 fields in the form. The form display on the right seems to go on and on for a long time. It would be ideal if we can change this so that it...
We have created a custom solution for ServiceNow to JIRA Integration not using Integration Hub. We are unable to get attachments from ServiceNow into JIRA. We are able to pass the attachment name, but no attachment. We need some help getting this ...
I have a UI ACTION button that I want to Hide. I am getting an answer from Script-Include of TRUE/FALSE which is stored in 'response' Variable.But for some reason the script enters the first if conditions (gets to the if with 'entered Show command' I...
Hey guys. I need to automatically calculate the contract end date.I need to make a business rule where it takes the "Start date" field:Add the days in the "Term of contract" field:Where 1 year adds up to 365 days and 2 years adds up to 730 days. And ...
Hello everyone, My intent was to create an inbound action that when an email is sent to the email address 'pg@cyberspace.com, that an incident will be generated, when i send an email to that email address nothing happens within the platform, but when...
Hi guys If you look at the screenshot below, the page is built with a record producer, so Container Start, Split, End. I am trying to find a way to either put a hard line between the sections or manage the padding between the Rich Text and the Multi ...
Hi there, Our instance already has multiple languages activated and running. However, our AI Search Profile only has typo and stop-word dictionaries available for English. According to documentation (Internationalization support for AI Search (servic...
Hi, I have created a flow that is triggered form a UI Action on an incident, the flow creates a support ticket type work item in ADO. However, we would like to have comments (At least) sync across both platforms. Can anyone tell me whether it is poss...
Here is my List view of table. On top I added a UI action button Order Now , my requirement is after selecting records if i click on Order Now button the selected record details have to be captured in another table. How can we achieve with script or ...
