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Resolved! ATF Generator

Hello all, I've used ATF Generator to create regression tests for our upcoming upgrade.  Right now I've only created ones for our Service Catalog.  However,  I've noticed a few catalog items that don't have any tests.  These items are quite long and ...

Paul Glenn by Tera Contributor
  • 2220 Views
  • 2 replies
  • 2 helpfuls

How to store 100k ids in a field in a table?

I have a scenario where there is a query with certain names of instances stored in a string field. Now i have to extract the corresponding ids for these instance names in the query from cmdb table and store it to process it at a later point. There co...

Baishnabi by ServiceNow Employee
  • 2659 Views
  • 10 replies
  • 3 helpfuls

Need a multi select variable on catalog item.

I have the following requirement for my catalog item.First requirement:1) Need to create a variable "abc" with 4 option "1", "2", "3" and "4".2) User should be able to select more than one value from the option. Second requirement:Need to add a text ...

Community Alums by Community Alums  
  • 1519 Views
  • 3 replies
  • 0 helpfuls

Email Notification when additonal comments

Hello Folks,I am facing an issue with setting up an email notification. The requirement is to send an email to the assignment group dynamically based on the "Additional Comments" added to the catalog item, when the "Assigned to" field is empty and th...

dmahendran by Tera Contributor
  • 2156 Views
  • 18 replies
  • 0 helpfuls

Flow Designer not triggering for catalog item request

Hello,I am working on a catalog item in ServiceNow where I have configured a Flow Designer flow to trigger on record creation. However, when I submit the request, the flow does not start automatically.I have verified:Flow is active.Trigger conditions...

ThanuRajM by Kilo Contributor
  • 1635 Views
  • 4 replies
  • 1 helpfuls

GlideListLayout_Query/getListLayout

When a user tries to access a list view it gives the error  Exception encountered processing path: /GlideListLayout_Query/getListLayout - You do not have access to this table. we've given access to the role that includes all t...

Resolved! Page numbers on generated PDF

I am generating a pdf in a UI action. How can I add page numbers to the pdf generated? I am using new sn_pdfgeneratorutils.PDFGenerationAPI() to generate pdf.

samadam by Mega Sage
  • 1091 Views
  • 1 replies
  • 0 helpfuls

Display RITM record in Related Lists Tab for Change Request

Displaying the RITM records in the related lists for Requested Items tab based on chosen ritm field inside the 'Business Approval for Deployment' field inside change request. Tried to configure inside business rule for when Business Approval for Depl...

HanisahR by Tera Expert
  • 991 Views
  • 1 replies
  • 0 helpfuls