Hi - I need some direction on how to set up a custom approval email from a workflow for one specific workflow. I've searched the community, but I haven't found a solution that helps me. Scenario:I have a specific workflow where I need to send a cust...
Hello everyone, I have integrated a Twilio trial account with my PDI. I am able to send SMS messages just fine using a business rule with simple script (see below). I am now trying to initiate a call. This works okay but hangs up after about 3 second...
Hi All,What is IT charge back in ServiceNow? has any one implemented it. Please share information regarding the samePlease help me with this.Thank You
Hi, I had a list type field with already had 2documents in it and now through flow i need to update the same list field with 5 other documents without deleting the first two documents already added. how can I achieve to append new documents through ...
Dear Community,I would appreciate any suggestion regarding the below issue. I can't open any of these on my new PDI instance: Creator Studio, App Engine Studio, ServiceNow Studio. Previous instance was failing to wake up so I requested a new one, act...
Hi All, We want to join tables asmt_metric_result and sc_task to create a database views.Aim is to get sc task assignment groups for each survey.
Hello,I'm encountering an issue when trying to create System Properties within a custom application scope in our ServiceNow development instance.When I try tto create a new property(sys_properties) on the form—the "Name" field is both blank and read-...
Enable the email functionality from SCTASKsThis feature is available on the SCTASK if:The SCTASK is not in a final status (completed or canceled). It must be in the open, in progress, or pending status.The logged-in operator must be a member of the S...
When using a flow designer and a 'Do The Following In Parallel' action with each approval action on a seperate branch.The issue I am facing is that whenever 2 groups have approved, the rest of the approvals change from 'Requested' to 'No Longer Requ...
Hi, We have created a database view with story(rm_story) and metric instance(metric_instance) tables and generated a report on it.When the story state is blocked, substate and blocked reason fields will be visible on the form and those fields are pop...
I would like to be able to detect whenever a field on the form is modified after it has been loaded in. Basically when the form becomes dirty/modified which can be checked with .isUserModified, except I need it as an event. I need to catch the event ...
In edit schedule condition filter, 'show related fields' is not present.requirement is to add 'approval group of 'service offering' but show related fields is not present in the filter. how to enable 'show related fields' in the filter??orHow to add ...
Hello, a comment got accidently posted and now needs to be deleted. Where do i go to do this?
The fields i created on the ui page when I click on try it button it is visible . But when I use that UI page the page is showing only the label names.The fields like dropdown and textarea are not visible. The below is the code<?xml version="1.0" enc...
Once CAB invitation sent to participants, they reply back with their replies, whether to accept / tentative / decline it, on receiving their Responses, the attendance field value should be changed to attending / tentative / not attending which is n...
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