I'm looking to set up email-based ticket creation in ServiceNow, but instead of forwarding emails to the ServiceNow instance address, I’d like ServiceNow to pull emails directly from my mailbox. Is there a way to achieve this using ServiceNow’s email...
Hi Team,Where I can find actual defination/code of "sn_std_tkt_api.TicketConfig" which is used in Standard Ticket Header Widget at server script?Below are statements where that API is used in Standard Ticket Header Widget at server script.Line no.5: ...
Is there any way to link a request I'm submitting upon order guide to the parent request? Unfortunately this request I want to link is a record producer and not a catalog item, so it does not show under the Requested Items related list. I am manually...
i keep getting this pageYou need a valid App Engine Studio license to continue working.Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.even thou...
Hello,I have created a data stream to fetch data from an API, and it was working fine. However, after adding this data stream to a subflow, where I am trying to create a record in a table for each data entry, it worked for a few records. But after pr...
Hi All, Please suggest how to create Database view with the below conditions. Incident’s last updated by is NOT caller/affected user/opened by#1 filter is only for category ‘HAK'.Thank you
When an HR person marks an employee as terminated in the HR app, it should be reflected in the ServiceNow User table via a scheduled daily import.I have created Schedule Import ,Data source , transform MAP I have added the Active field and marked use...
Hello everyone,I wanted to login to my developer instance and practice but suddenly it shows that my SSL certificate has expired. Any solutions or who to contact?I don't want to use any new instance because I have worked on this more than 40 hours an...
Hello Guys,my problem is that an field of an CI is mandatory without me wanting it to be. The weird thing is that it only is mandatory when it is ordered and you open the requested item. Here you can see the field contract of the CI Request a Report ...
Hello ServiceNow Developer Community, I am currently experiencing an issue accessing my Personal Developer Instance (PDI) and believe it is related to a certificate problem. I have tried several troubleshooting steps without success and would greatly...
Hi,When trying to launch my ServiceNow dev-tenant I get an error in the browser saying "Your connection is not private" and it includes a message about the certificate expiry "net::ERR_CERT_DATE_INVALID". This still worked 2 days ago.What can I do to...
Hi teamCan anyone help me here on change overview tab data is not displaying.based on which conditions will display?
What are the ways to trigger an AI Agent? Can I trigger an AI Agent using an Action, Flow, Subflow or scripts?
