Hello all, I've used ATF Generator to create regression tests for our upcoming upgrade. Right now I've only created ones for our Service Catalog. However, I've noticed a few catalog items that don't have any tests. These items are quite long and ...
I have a scenario where there is a query with certain names of instances stored in a string field. Now i have to extract the corresponding ids for these instance names in the query from cmdb table and store it to process it at a later point. There co...
Hi everyone,I'm working with a custom table in ServiceNow and I'm running into an issue where I can't uncheck the "Unique" checkbox for a specific field. The field was initially set as unique, but now I need to allow duplicate values. It is givving e...
Is form controls menu and form header context menu both are same when I open incident form
I have the following requirement for my catalog item.First requirement:1) Need to create a variable "abc" with 4 option "1", "2", "3" and "4".2) User should be able to select more than one value from the option. Second requirement:Need to add a text ...
I'm in the process of designing a ServiceNow Service Catalog integration for our telecom carrier orders to streamline requests and tighten our Telecom Expense Management (TEM) process.I've mapped out a strategy and would love to get a "sanity check" ...
Hello Folks,I am facing an issue with setting up an email notification. The requirement is to send an email to the assignment group dynamically based on the "Additional Comments" added to the catalog item, when the "Assigned to" field is empty and th...
Hello,I am working on a catalog item in ServiceNow where I have configured a Flow Designer flow to trigger on record creation. However, when I submit the request, the flow does not start automatically.I have verified:Flow is active.Trigger conditions...
Hello Everyone, Just wondering, I can't able to see the primary_goal in field name for dmn_demand in UI Policy In May 2025 I have created a UI Policy and I able to select it. Right now I am trying to select it in my new UI Policy but I am unable to ...
There is an UI policy in the RITM that when i check a field/box, it gives me the dates to fill in.now when I save it , it reflects in the SCTASK which is great . When I come back in the RITM and uncheck the box and save , it givces me the error - INV...
My local machine folder(Documents) has a list of attachments with different types like PDF, JPG, etc.The attachment file name starts with incidentNumber_fileName. For example: INC123456_users.pdf.Requirement: I have to attach these attachments to the...
When a user tries to access a list view it gives the error Exception encountered processing path: /GlideListLayout_Query/getListLayout - You do not have access to this table. we've given access to the role that includes all t...
I am generating a pdf in a UI action. How can I add page numbers to the pdf generated? I am using new sn_pdfgeneratorutils.PDFGenerationAPI() to generate pdf.
I'm trying to set session data using gs.getSession().putClientData("Code", "00000") in ATF. I tried two approaches:Using a Script Test Step in ATF.Calling a Script Include that uses putClientData() from ATF.In both cases, when I use getClientData() t...
Displaying the RITM records in the related lists for Requested Items tab based on chosen ritm field inside the 'Business Approval for Deployment' field inside change request. Tried to configure inside business rule for when Business Approval for Depl...
