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Hide UI Action using Client Script or UI Policy

There's a UI action called Close on incident table and I want to hide it when the state is new and I don't want to use condition field in the UI action as the limit is used for that fieldWhat all other ways I can use to do that? 

Admin7267 by Kilo Sage
  • 361 Views
  • 1 replies
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Resolved! Using Email Variables from body text to set Catalog item

I finally got help  with retrieving variables form the email body text. eg. Cost_Center:2258 I've set my logs to verify the value e.g.2258 My Inbound action will set the catalog item I'm using with the value. YEAH!!! Now, the issue is I can't find th...

EricG by Kilo Sage
  • 2740 Views
  • 7 replies
  • 1 helpfuls

Resolved! How to restrict users from submitting the CR on particular days

Hi Team,I have a requirement.In our company, we have a blackout period for every quarter that lasts 15 days.  eg., March 16th to March 31st      June 16th to 30th      September 16th to 30th      December 16th to 31stRequirement:1. Restrict users fro...

AnilM99 by Tera Expert
  • 566 Views
  • 2 replies
  • 1 helpfuls

mailto link with both Watermark and Custom Body Text

Hello smart people, When one of our HR Cases needs to be approved by a manager, we send out an email that includes the following in the message HTML: ${mailto:mailto.approval.hr_case} ...clicking on this link will automatically draft an email for the...

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G24 by Kilo Sage
  • 1481 Views
  • 7 replies
  • 0 helpfuls

Error while Configuring ODBC Driver

Hi Community, After providing username and password in ODBC DSN, we are getting error which says " [OpenAccess SDK SQL Engine]Cannot connect to the instance. [dataSource = 2693263508632] [user=odbc_test] java.lang.NoClassDefFoundError:org/bouncycastl...

Resolved! Make a Decision Flow action not returning Result Record

I am trying to implement a decision table into my Flow, but I am having some difficulty getting any output from the Make a Decision Flow action. Specifically, my issue is that I cannot seem to get a usable Result Record when I am not using "Use Branc...

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Help with transform field map script

Hi all, I am struggling with a field map script, and could use some guidance from the community.Due to limitations, the source spreadsheet columns cannot be modified, so I need to handle everything via scripting. One of the source fields, source.u_so...

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Snowman15 by Giga Guru
  • 1175 Views
  • 5 replies
  • 0 helpfuls