Hello Community,I am reaching out to seek guidance as I am preparing for the ServiceNow Associate Technical Support Intern role. The hiring process is scheduled to begin in just a few days, and I would like to make the most of the remaining time by f...
I have impersonated the user and checked that the user can create a new change with change module but when the user checks from their end, they are not able to see the module create new change. can any one have any idea why the system is not showing ...
Hi, I wanted to make my new form view (uat_change) when creating a change. I already created View rules and works fine after saving the record. But when creating new change records, view is on Default. I have tried adding this to the target URL on th...
Hi experts I'm trying to access the output of a flow, subflow, or action using scripting. I know that the sys_flow_context table stores information about the execution, but it doesn't contain the actual output data visible in the Workflow Studio Oper...
Currently on our homepage, on click of browser Back arrow, it loads the URL of the previous page, however, on click, it actually does not redirect the user to previous page. Requirement is to redirect user to the previous page.
Dear developers, I have a powershell script which works fine in flow action. However, I need to execute that snippet in catalog client script as onChange or onSubmit script. By doing that, based on the response of that script, form will be allowed or...
My customer’s instance is domain-separated, and email processing sometimes causes issues. The problem occurs because users may have multiple user accounts that all share the same email address (we are aware this is not best practice, but it cannot be...
Hello,I need assistance in granting a Business Management group the ability to create, modify, and delete records in the question_choice table. Here’s what I’ve done so far:I created a role and assigned it to the Business Management group. I created ...
I have a requirement to retrieve a CSV file from the MID Server and attach it to a Requested Item in a flow. I haven't found many posts on how to do this, but after a lot of searching, I think I've found code that will work but I don't understand wh...
Hello All, I want to join SNUG community of my location. SNUG Montreal. What is the process or link registeration for it ?
In general, we ran a script to trigger a subflow for users who hadn't met a specific requirement and it sends them reminder emails every 2 weeks until they meet the requirement. We have now identified a subset of the population who should be exempted...
I am struggling with the "Mark Complete" button in the Playbook. I created a new table, and created a PAD for it. When I execute the playbook the "Mark Complete" button does not work. The "Skip" and "Update" buttons work fine. In the image below ...
Hi all,I duplicated the OOB topic Create Change Request (Template) and published it without any changes. When testing, I get:"I'm having technical issues and won't be able to continue this conversation.There are no agents available at the moment. Pl...
Greetings SN wizards, apprentice parking lot sweeper here (aka citizen developer) hoping for insights into how to best provide my (scoped application) product owner with a related list depicting the email log related to the record, but without creati...
table.none to itil , table.* iti_admin , table.priority admin.. so what fields itil.admin would able to access , if itil_admin contains itil role then what will be the case , also it parent and child role plays role in acl