Hi All, how to update Jira story status if state change occurs at ServiceNow catalog task by using Jira spokeWant to update status as Below:ServiceNow status >> Jira Story StatusWork in Progress >> In progressClosed Complete >> Done Than...
Hi everyone,I'm currently building a workspace application. Right now, when I click into the workspace, the route is /now/application/home, but I don't like it this way. Is it possible to modify the routing and remove /home? I'd like the landing page...
I have the following setup on the sc_req_item table (RITM):WorkflowIf the On Hold Target Date passes → a comment is added to the RITM (via Set Value in Workflow) and the state is changed to Work in Progress (WIP).Business Rule (Before)When a user upd...
We are trying to add date and other filters such as category to a PA dashboard. the interactive filters dont work and I am not seeing any options that will help on the indicator screen.1. See attached for "type of service' this is a subcategory of th...
Hi everyone,I’m trying to upload an image file to the system, and it supports the following formats: .jpg, .png, .bmp, .gif, .jpeg, .ico, .svg.I’m uploading a PNG file, but I keep getting this error message:jpg is not an authorized file extension I ...
We have created a remote table and it works fine, the table is populated with data. I can't find all information about how the remote table logic works. When we want to query the table using normal GlideRecord we can only do it for a couple of field...
Requirement Please assistScope:(1) Ability to initiate a CR from an INC.(2) Ability to view all CRs related to an INC.(3) Ability to view all INC related to a CR.
I am working with a copy function in a record producer. If I select a case in a "Copy MRVS data from case" field then the MRVS in present order form is populated with the MRVS data from the selected case. If the data being copied contains fields wit...
Hello Expert, I need to send attachment to JIRA from Incident table.Is it possible when the record inserted.. using BR can we send?Need help in Code
Hello community in hr task template i am trying to pass the sys_id of the subject person of the parent task wich is a case this is what i do This was working fine but for now it seems like when i click into the link it get converted into $%7bparent....
In ServiceNow, g_form.getValue() returns the user’s display value for a Date/Time field. How can I retrieve the actual system (UTC) value of that field inside a Script Include?”
Hi everyone,I have created a table where users fill out a form and submit it. After the form is submitted, ( State is Submitted)I want all fields to become read-only for users, but still remain editable for users with the admin role.What is the best ...
HiI have the Edit button at the Next Experience UI, Incident form, tab Child Incidents. However, I don't have the Edit button at Service Operations Workspace/Incidents/Related Record/Child incidents, just the New button. What is missing so I can see...
1)There are 2 Robust Transform Engine Entity Mapping, 1) imp to temp 2) temp to computer and in imp to temp Robust Transform Engine Entity Field Mappings there is no mapping on assigned to field but in temp to computer we have assigned_to-> assigned_...
How to Solve this --->Users with Role A should have write access to all field except Configuration Item on incident table and Role B should have write access to Configuration Item field and all other fields should be read only