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Regarding role

anyone knows which user role gives an agent the ability to share a favorite to everyone? Thanks

wefw by Tera Expert
  • 438 Views
  • 2 replies
  • 0 helpfuls

Resolved! CAB calendar events

Could someone tell me where to find this events list or how to add new custom date field to it  

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CSA Question

Security rules are defined to restrict the permission of users from viewing and interacting with data. What are these security rules called?A. Access Control RulesB. CRUD RulesC. User Authentication RulesD. Role Assignment RulesE. Scripted User Rules

sanasayyad by Tera Contributor
  • 634 Views
  • 1 replies
  • 1 helpfuls

CSA question

Which tool is used for creating dependencies between configuration items in the CMDB?A. CI Relationship EditorB. CI Service ManagerC. Cl Class ManagerD. CMDB Builder

sanasayyad by Tera Contributor
  • 472 Views
  • 1 replies
  • 0 helpfuls

Resolved! CSA Question

An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created"Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?1. cust...

sanasayyad by Tera Contributor
  • 917 Views
  • 2 replies
  • 0 helpfuls

Resolved! CSA Question

Which one of the following statements is true?A. When an incident form is saved, all the Work Notes field text is recorded to the Activity Log fieldB. When an incident form is saved, the Work Notes field text is overwritten each time work is logged a...

sanasayyad by Tera Contributor
  • 608 Views
  • 1 replies
  • 1 helpfuls

Change Form - hide the info message for Change Request

Hi Experts,When I try to approve my own change request, it does not get approved, but I receive an info message saying 'your change request approved.' How can I disable that message in the change form?I have attached a screenshot as well. Thanks.

keerthana10 by Tera Contributor
  • 1201 Views
  • 7 replies
  • 0 helpfuls