Resolved! How to send attachments from one table to another using flow designer
Hi All,I want to send attachments from incident table to problem table by using flow designer without duplication. Please help me. Thank you Nagarjuna Saidu
Forum Posts
Resolved! Reference field within UI Page not working
I'm working on the following UI Page on a Business Application form: When the user clicks on the reference field, I'm expecting any children of the Business Application. So where an Application Service has the current Business Application selected as...
Create Problem task UI button not visible in SOW after Xanadu upgrade
Hello All, Please help me out in resolving the below issye: - As an ITIL support user navigating to the Service Operations Workspace (SOW) and opening a Problem record I cannot see the "Create Problem Task" button in top right that provides me the a...
I have a requriment that, While requesting the SW, In software variable can we made view of coloums?
I have a catalog item in that we have variable called "software to installed" which is reference filed, IF is select any Software we need to show price coloum in the list along with software name. How can we achive that please?
Identifying automatically actioned tasks
Dear community, I'm struggling to find out an easy way to identify tickets that have been resolved by workflow engine, UiPath bots and third party integrated monitoring systems managing tasks on the system.I've managed to somehow identify the records...
Visual task board private task are not visible on vtb_board or vtb_card.
Hi , I am trying to create a dashboard or just a report in servicenow, where we can access the status of your visual task board and see how many task are assigned under a person for a quick view. When i try to create a report using vtb_board or vtb_c...
Make Variable Editor Readonly only for few variables.
I have a Record producer, in that i created some fields in it. To show all fields on my custom tables i have created a Variable editor. Now i can see all the fields on my table. and to make all the fields Readonly i have used below code. But it's ma...
How to Save draft for record producer by ATF?
I am facing a issue below, can any one help? Thanks! I uses Open a record producer step(SP) and set variables, then I want to save as draft, I couldn't find any step can be used. And Click UI Component can not retrieve the Save as Draft button. Is th...
Unable to Decrypt 2-Way Encrypted Password Field (Password2 Type) – Access Denied to Cryptographic
Hi Community, I'm working on decrypting a Password (2 Way Encrypted) field in a custom table in ServiceNow. Here's the code I'm using in a background script to test decryption:var rec = new GlideRecord("my_table");if (rec.get("941b315a87b06a106a6dc80...
Resolved! Can't add getmessage() to UI Action
I'm trying to update the Create Normal Change UI action, so that it auto-fills some fields in the new change with text I've saved as messages. However, whenever I add getmessage() to the script, the UI action fails. I see other UI action scripts that...
Ability to report HR cases created from Inbound email actions as phishing
Hi Team, Our client wants to have the ability to report cases created from Inbound emails as phish by checking the email ID of the from sender. Firstly, we need to flag cases created from non - acceptable domains as potential phish, and then user sho...
background script with try catch
Hi All,We have a requirement to copy value of field4 to field 2 for a list of records from a table and update (not all records of the table should be updated. there are duplicates for field 4. Looking for background script with try - catch where it w...
Resolved! Catalog Client Script help needed
I'm trying to get a catalog client script that is an onChange script that will check for the existence of the company name. I have a very simple form to experiment with that is just a check box and the Company Name and Address.What I am trying to do...
Resolved! Getting responses from an endpoint using Background Scripts
How to get a response for an endpoint using background scripts? This question was asked during an interview and the answer I gave was not correct. I assumed we could use JS and the sn_ws.RESTMessageV2 class to build out a REST message. Could someone...
Question regarding cloning
Hi, We are performing cloning to dev instance.Already there are targets created for previous cloning by other associate.In that, I have updated my username and passwd.Now, our Dev is in washington version, but in targets, as war version it is showing...
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