Hello everyone, I have a problem calling the glideAjax in the client script. I dont know why i cannot get the values from the form. This is the script include; This is the client script; Thanks all.
Hi all, I am facing a strange issue in catalog management.Sometimes, RITM's state is not getting changed to closed complete even if all catalog tasks under it are closed.Usually, its working fine, but some RITMs are not getting closed and I am not su...
I am trying to implement an action in flow designer catalog workflow. I have a list collection (cmdb_ci)variable on the catalog form. In the flow- I would like to get the approval from each of the CI's Owner's selected on the form.I tried the list co...
Is it possible to create a union or join between two forms in ServiceNow?We have a customized implementation for change management with around 13,000 records in the sys_user table, each representing a network user. We also need to track an additional...
I logged into my PDI yesterday and the upgrade process kicked in automatically. Looks like its stuck - the "Instance upgrade in progress" message has been there for over 20 hours! Can someone tell me how I get out of this situation please? Thanks ins...
Hello all, my SAFe Parent Story state keeps getting updated to "completed" upon the completion of the Child User Story State going to "completed". Is there anything OOB that is causing this to happen? When I replicate the same thing on my PDI the par...
Hi,We're currently on the Washington release, where the default behavior sets the last viewed dashboard as the homepage. This works well with standard dashboards, but it doesn't seem to apply to dashboards created using the Platform Analytics app.Do ...
Greetings all. I am trying to get specific data from a JSON payload and am feeling like an id10t since I cannot get what I want. Can I get help from the hivemind? I'm trying to get the user.sid from the jJSON example below JSON payload example: {...
Can I add VTB's as an option on the sidebar of the SOW?
Hello everyone, I have been trying to create an access_token with my refresh_token in C#, I want to use oauth2 authentication from ServiceNow. I succeeded with Postman but every time I try in C# I get the error "access denied".Does someone know the c...
Hi all ! In the RITM table (sc_req_item), each RITM has an associated "volumetry" field of integer type. I want to create an advanced report that displays the number of RITMs multiplied by the volumetry.For example, if I have 3 requests with a volume...
Hi Experts, We have a requirement to send notification to Assigned to user along with ISO user & ISO group users in CC/BCC.Please help me with the script. Thanks, Jay
We built a related m2m list from a custom table to task observables. When trying to retrieve an observable from the list, all we see is sysids Its not the Display as the display is on a Reference field the the task observables table. We've done thi...
Hi All, I have a question regarding the email feature in ServiceNow. Currently, when emails are sent from an incident, they appear as if they’re coming from the respective assignment group. Many of the team members have rules set up in Outlook that c...
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