Hi All, I have a requirement to create a button on RITM form that converts the current RITM to an Incident.I am trying to redirect the UI action to a record producer as below var ritmNumber = g_form.getValue('number'); var url = 'com.glideapp....
Hi I have a requirement to remove the "impact" field from the RIDAC page of project workspace , I am not able to achieve this by altering the list layout of Risk , issue , decision , action and project change table.I wanted to remove the Impact from ...
I wanted to add this as an article because I've seen a lot of posts of people wanting to add days / time to fields based on other dates and this is a no code way to do it.For some reason I cannot add an article - there is no "Create an article" butto...
Hi All, We recently upgraded to Xanadu , and after the upgrade in RITM List view the field "Flow Context" is allowed to be edited and select any random flow to be updated on this field for fulfiller users (non-admin) , in our instance which is stil...
Good Afternoon, Hope everyone is doing well! Currently trying to add a row for Categories and Subcategories for our incident table. I haven't been able to find anything within the system yet, but does anyone know if you can create a row within the in...
Hello, I'm having troubles to make the discover of an ESX Server.The problem it's with the "CIM - Classify" Probe, the error is "Session has timed out".I tried to add the socket_timeout and connection_timeout parameters but the result it's the same.A...
Hello all. I hope this is the correct forum for this question. I handle the disposals at my job. We use a custom Disposal module to track our disposals. I have noticed that when I look up an asset I can't see the section where it should be. But ...
Hello, I got a request to create a report that could showcase the amount of tasks that previously had Knowledge Article - No Solution attached to them then was changed to a more fitting Knowledge Article later on. Is there anyway in Service Now to s...
Hi community, When I create a task (incident) using the API and include values in the `sys_tags` field, the incident is created successfully, but the tags are not created or linked to the incident. I've read some posts suggesting that this might be p...
I have an attachment control on my page: But my user sees it as read only (No "+Add file") in dev: In uat he sees this:This looks like some kind of access control problem. But I confirmed that he can see all the underlying data brokers in both enviro...
I am facing a issue the CI field is not showing all the CI its just showing one CI which is a generic CI shown when no other CI is available how can I fix this
Hi,The below script is not working for me. what is the problem in this code or any thing need to modify?i have doubt sn_imex is deprecated. var parser = new sn_impex.GlideExcelParser();var attachment = new GlideSysAttachment();// use attachment sys ...
We are starting down the road of using Adaptive auth... I have it configured...and it works as I expect it to related to access... the issue I have... is when the AA policy is triggered and you are blocked from logging in We use SSO for access to the...
I have been struggling with this for a few months now. I set it aside for some time and now I am revisiting and hoping the community can help me get to a resolution. For reference, I am starting with the solution in this thread. However, when I execu...
I'm trying to configure a Datastream action within flow designer.However, when I test run the Datastream, I get an "Internal Server Error", and in the node logging I receive the following error message: Invalid query detected, stack trace below [Un...
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