Scripting help required please.When a user subscribes to a service, and the user is later archived without first removing the subscription, Servicenow retains the subscription record in the service_subscribe_sys_user table. However, the email field i...
Based on Assignment group of Catalog Task,How can we hide Catalog Item variables(RITM Variables)?
I have a catalog item with a Custom Variable. this custom variable is configured to display a widget on the Catalog Item to collect user information. This widget populates data onLoad of the catalog item and displays the data of users who report to t...
Hello Experts,As per attached image, I want to set user.email = user email coming from a action.on red i want user.email = on green it is passing the user email. (it is correct).how can I ?thanks
I am attempting to redirect users to our standard ticket page (instead of the REQ confirmation page) after submitting a request from one of our Catalog Items in Service Portal. However, I consistently get this error: "Unhandled exception in GlideAja...
The OOTB org chat appears to only show a 1-up manager. Is there a way to have the org chat go all the way up to the CEO/VP/etc?In the screenshot above, I am looking at Erin, and the manager is Beatrice, and Beatrice's manager is Maria, but she is not...
Hi everyone! With the upgrade to Xanadu version we saw an extra button, the 'Checklist' one that we don't figure out the usage.It has the option to select 'Required', 'Disabled', 'Read only' and 'Invalide' but for example when we select the option 'R...
I need to make a functionality that once a variable is checked true on a catalog task, there should be a notification sent, but how do i accomplish this using a flow since if I am placing this flow action below the create catalog task its not being r...
I've got a flow Action where I'm trying to stop group managers of tasks in the 'x_lbg_group_recert_grp_recertification' table receiving the same email more than once.I'm using the following inputs: I'm trying to use the below script to put all of the...
Hey everyone, I have built a custom progress tracker for active request items but am trying to find out where the OOTB progress tracker tracks from. I cannot find anything on it and all the requests seem to sit at 90%, anyone know what feeds this pro...
We have integrated ServiceNow with Azure DevOps.. everything is working fine across both platforms.when Updating/Creating a record from SN, we see Update/Create in DevOps, also the other way around.My question is: Is it possible when create a card/re...
I have created a data source and attached a excel to it.when I run the data source I got two records created in incident table. now I just created schedule import and attached it to the data source but no update to the records in incident?what i am m...
Hi, I made one Record producer on Security Incident table .The variables like requested by, requested for , location, short description are not filling in the SIR form after submission from Portal.I have already applied below script:-current.affected...
I am able to post messages to a Microsoft Teams channel using the Post a Message action in the Microsoft Teams spoke. I added the action to a flow and it posts the message to the Teams channel successfully. How can I receive replies to the message ba...
The filter links (such as "Tags", "Asset", etc.) on the AI Search results page are blue by default. I would like to change their color to red. Could someone guide me on how to achieve this?Thanks in advance!
