I am using this script. when the planned start or planned end date falls on blackout window it is not working as expected it stops at 18:00 function getBlackoutDatesWithinRange(scheduleId, plannedStartDate, plannedEndDate) {var timeZone = session.get...
I have a script that is checking for duplicate records and stopping submission of the form if there is a duplicate detected, asking the user to confirm before submitting. Once confirmed the user clicks Submit again and it works. However, because of t...
Per the documentation here: Link ... When the Fulfillment type is set to "Advanced", you can use a combination of "workflows and service activities"... Q1) That refers to the OLD workflow technology, not the new Flow technology, correct? Q2) How exa...
Xanadu Patch 4a We set up a before updated business rule for Change Request that prevents a change from proceeding if there is a blackout conflict. This seems to be working correctly except in one specific case. user creates a normal change; planned ...
Hello All, can I add a custom Font to my Instance?
Hey guys,I have a table extended from the task table and have a few new states that I have added to it. Is there a way to set these states as inactive states without setting up a business rule, so that whenever one of these states is selected, the ac...
Hi I am trying to add something beside my task or my to do but it it is not going there in the screenshot i want to add th My apps beside my to do i tried to modify the addition option for the instnace with menu it worked only for the my todos but wh...
Which is clear to me and I will get the world of heaven or distribute this email and English the world of heaven on earth and t shirt for women me a good morning how do you want to my account is not working issue
I have a user that want to create new labels on a VTB he owns but this is not possible without the correct Rights. I am unsure of the rights to give him and how? Thanks!
Hi I am trying to add something beside my task or my to do but it it is not going there in the screenshot i want to add th My apps beside my to do i tried to modify the addition option for the instnace with menu it worked only for the my todos but wh...
What I thought was going to be a simple task has me confused so wondering if someone may be able to assist me with this Virtual agent script to be used within a decision. I need the flow to check the time. If its between 9am-5pm local time, then it t...
Hello developers,I have a quick question that's probably ServiceNow 101 but I wanted to get more clarification.What is the difference between the Procurement Task > Related case and Procurement Task > Parent? They both have the same information but p...
I have a flow in flow designer that receives a body containing keys like "name": { "en-CA": "My Name", "fr-CA" "Mon Nom" }. When I try to create the body mapping in designer for the label it accepts it but it renames the name of that field to "en_CA"...
Hi, Notification count based on push notification which are read and not read are stored in the "sys_push_request" table1. There i see the type field where it have "origin_notification" where the notifications are configured and we can see it also on...
Hi There, i written script based on condition it will change the color.it's working in native UI. not in Work space. This is the script:i applied in particular view g_form.getReference('active_escalation', callback); function callback(res) { ...
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