Dear experts, This is a bit complicated, as I am required to create a new variable with employee titles with a drop-down choice. . there are 480 choices listed in the excel file. My question is how can i import that excel file into question? 2nd...
Hi All,I’m working with ServiceBridge in ServiceNow and need to pass catalog item variables from the RITM (Requested Item) down to the generated Provider Task.Has anyone implemented this before? Specifically:What’s the best approach to automatically ...
Hey Experts, I have a use case where before zurich, all users with Business Stakeholder Roles would be redirected to a UI builder page. After the zurich upgrade ServiceNow has introduced the sn_sow.sow_home, sn_sow.sow_list roles inside the sn_incide...
I have a requirement to clear the form field values on demand table when reset to draft is clicked ,As soon as the demand is reset to Draft they should clear to allow for the new ones created as the user works through the process.
I discovered that ServiceNow has a feature called 'Field Description'. I added it successfully, and it reflects correctly in the native view. However, the description does not appear in Workspace. After thorough testing and validation, I was unable t...
Hi community is there a way to run flows as a service account that I create in the user table.I can only see options to run as system user or as user who initiates flow. thanks in advance
Hi Community, I have one requirement, In form level having requestor for filed and assignment group filed, requestor field taking the user table and in assignment group filed taking the group table, and in my requirement they ask me to create one new...
Hello All, I am working on knowledge translation on Yokohama version.I have setup the entire Localization Framework as per https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-management/concept/conf-lf-settings-...
I´m creating a new catalog item that will have an html field that must show, before submitting the item, a picture.These picture will be captured by an external integration where I will receive an Base64 content and needs to generate the attachment t...
Hi All, New button not visible on incident task table even though user having ITIL role, this is happening for few users.let me what could be the reason?Thanks,Srinidhi M.
Hi everyone,I’m working on a requirement where I need to display a specific form view using a widget. Before building something custom, I’d like to know:Is there an out-of-the-box widget that can render a form view for a specific record or table?If y...
Hi, The data from legacy systems needs to be migrated to ServiceNow and populate the sold products and install base items. There are multiple legacy systems from which the data needs to be collated & correlated to populate sold products and install b...
Requirement:I need to configure a System Notification for the Incident table with the following logic:If Assignment Group = Test Group and Assigned To = Abel TutorThen the notification should be sent to all members of "Test Group" except the assigned...
Hello, Please how can I make multiple "checkbox" variables mandatory on a request form. Basically, there are about 6 checkbox variables and each of them must equal to "TRUE" for the form to be submitted. If one or two of those checkbox are not checke...
I have a client script that runs onLoad. The script determines if the task meets certain conditions, then sets the variables to "read only == false" so that HR can make modifications at the start of an employee onboarding. I have manually created an ...
