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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Mid Server - how to do failover when the Data Source type is JDBC? As per subject, let's ... Read More Developer forum Portal menu is displayed as list instead of Horizantal header, only for me. I am having a weired s... Read More Developer forum Password Users System Administrator In my instance, the system administrator account's password has changed in the "Upd... Read More Developer forum Best Practice for Defining Constants Used by a Catalog Item Hello everyone,I would... Read More Developer forum The Missing Jira Spoke Implementation Guide (Australia) The Missing Jira Spoke Implementation Guide (Australia... Read More Developer forum Knowledge article opening in Different view and tab in service portal Hi,When I search a kno... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More First Friday's Healthcare Provider ServiceNow User Group How ServiceNow's CMMS, powered by Field Service Management... How ServiceNow's CMMS,... September 9, 2026 1:00 PM Read More New York City SNUG WORLD FORUM is coming to New York September 10th!! Register today! Hello SNUG members!, I... September 10, 2026 5:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow World Forum - New York City Join us at World Forum New York, a complimentary one-day event on September 10 at t... September 10, 2026 5:00 AM Javits Center, 11th Avenue, New York, NY, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

PDI Australia version, no change management menu on fresh load.

Hi,I'm new to the PDI, so in the end had someone more experienced have a look for me. When I created a new instance using the Australia version, I did not get any menu options appearing for change management. You could search for and modify change ti...

  • Question

Portal menu is displayed as list instead of Horizantal header, only for me.

I am having a weired situation, where the portal menu is displayed as a List menu instead of Horizontal menu bar. This is happening only with my machine and user credentials. When I am impersonating others also, I am seeing the same style of menu whi...

  • Question

Password Users System Administrator

In my instance, the system administrator account's password has changed in the "Updated by" field, which shows "Guest." Why is that?  

  • Question

Best Practice for Defining Constants Used by a Catalog Item

Hello everyone,I would like to ask about the best practice for defining and managing constants that are used by a specific Catalog Item.ExampleLet's assume we have a Catalog Item for requesting additional storage capacity.Maximum allowed capacity inc...

  • Question

ATF - Problem in reading a scoped table

Hello all - I am trying to read the table sn_hr_le_activity which is in Human Resources: Lifecycle Events (LE), and getting this error:Evaluator.evaluateString() problem: java.lang.SecurityException: onerror undefined, maybe missing global qualifier:...

  • Question

Knowledge article opening in Different view and tab in service portal

Hi,When I search a knowledge article in portal, it is taking me to a new window and with different view, which shouldn't happen. Below is the image1.  2.But I when I click on the same article from the search results. It is working fine.1. 2. Could yo...

  • Question

Repair an App/Plugin

I found that I can go to ServiceNow All Menu > Plugins, search for an application, and run Repair on the plugin. I also found that I can navigate to sys_properties.list, filter by the plugin I'm looking for, open the record, andthen use the Repair Ap...

  • Question

Activity Stream Filtering in VTBs?

Hi Folks, Our organization uses the VTB functionality quite extensively, but have noticed that the VTB cards include quite a bit of clutter generated from Lane/Swimlane changes. Any card movement between Lanes or Swimlanes generates an entry to the v...

  • Question

Generic phone number usage in on-call schedule

I've searched the community and have found some posts regarding  the on-call schedule in ITSM and contact details but not regarding the case we have.Currently all contact details are user related within the on-call schedule.We have default team phone...

  • Question

Translation in virtual agent

I have created a topic and setup topic for custom greetings. In both the flow, I have added the French translation. For complete flow translation is working as expected. But for below greeting line it is coming in English only, it is not getting tran...

  • Question

Filter on CWM Kanban show an error

Hi there, Currently, we are managing our agile team work with CWM tool and we have a problem with the filter on the kanban tab:"There are no fields available for filtering..."We've tried everything we can think of, but it still won't let us use the f...

  • Question
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