Hello Everyone, I have created a new module called “Assets Data Import”, which references the Data Source (sys_data_source) table. My requirement is to restrict data visibility so that only four specific data sources are displayed when a user clicks ...
Hi All,On the Home page, in Global Search, we have 3 options as shown in the image.GlobalService Operations WorkspaceKnowledge Center.I just want the dropdown: Service Operations Workspace and disable the other 2 Global and Knowledge Center.How can i...
Hello EveryoneI have requirement to add excel sheets data in catalog item's mrvsI have two sheets in one excel file add and delete.add sheet has following details:Action RequestDevice TypeDevice NameSerial NumberFQDNAddressAtlasIP Typeaddserverawarep...
Hello all, How is the adoption of Instance Scan going in 2026? Are developers finding it valuable for maintaining quality and governance?Thanks, Carlos Gonzaga
Hi Everyone,I’m implementing a P1 Onsite SLA (4 hours) on Case Task in ServiceNow (CSM).Requirement:SLA starts from Case Created TimeStops based on Arrival Time (custom field)≤ 4 hours → Achieved4 hours → BreachedChallenge:Arrival Time is entered at ...
I am really stuck on this and could use some basic, step by step instructions. I'm trying to learn how GraphQL works within UI Builder. I've spent a considerable amount of time trying to learn GraphQL - but I really can't find any basic steps for UI...
I'm working on playbook. I have configured a playbook on Contact table. Have configured a record generator to trigger that playbook. I want to rename the buttons appearing on playbook pages i.e, Record generator page, other pages. Please let me know ...
Hello All,I am wondering if it is possible to integrate ServiceNow to Bitbucket.Reading some topics, I see it should be possible via REST.Nevertheless, I would like to check the following matters:1. Is it possible the SCRUM module of SNOW in specific...
Hi All,I'm facing an issue in Flow Designer when passing a value from a Script step into a REST step.I am building a string using incident task fields like below:var summary = fd_data.subflow_inputs.incident_task.description + "\n" +fd_data.subflow_i...
Hi Team,There is a requirement where users want to rename the widget name in the overview dashboard in servicenow workspace, can someone help me how to achieve it. regards,Priya
Hi Team,I am facing an issue with a catalog variable behaving as mandatory even though I have not explicitly set it as mandatory anywhere.Scenario:Catalog Item is in Global scopeVariable is in Request Management scopeVariable type is Checkbox“Mandato...
I have a UI Script of type all as following:(function() { if (typeof g_ui_scripts !== 'undefined') return CincValidatorUtils; })(); function CincValidatorUtils() { return { fieldNAValidator: function(g_form, field, fieldValue) { ...
Hi Team,I am using Global variable set into Scoped record producer and it is working as expected.Is it ok to use those in scoped app. Will it cause any issue while moving scoped app to higher instance?Please suggest
We created scoped application in studio then we used form design to create some fields in the scoped table. The fields that I created starts with 'u_' prefix why is that? Shouldn’t have ‘x_’ prefix instead of ‘u_’?Then we created one more field using...
Hi Team,Requirement:Configure ServiceNow so that once a Catalog Task (sc_task) is generated for a specific Catalog Item (sc_cat_item) under a Request Item (RITM), the request cannot be canceled by the Requested For user, their Manager, or the Opened ...
