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How to download attachment(sys_attachment) in workspace

Hi developer,I added "Attachment" related list on catalog task record so that user can download files.When I click on the File name on the Platform UI form file is downloaded, but on the Workspace UI form file cannot be downloaded and open the sys_at...

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shun6 by Giga Sage
  • 1453 Views
  • 3 replies
  • 0 helpfuls

simulate Reference Quaifier onSubmit

I have a few fields with Reference Qualifier attached to them. Due to templates, users have some invalid values stored in them. I want to make sure that data is saved with only valid values. How can it be done to simulate the ref qual on those fields...

KeDix by Tera Guru
  • 111 Views
  • 4 replies
  • 2 helpfuls

"let" keyword causes scheduled job not to run?

Hi all, I've come across some unusual behavior on my ServiceNow Certified System Admin dev instance - apparently when I use the JavaScript "let" keyword in a scheduled job script, it causes the script not to execute at all. I haven't checked yet whet...

shaunwassel by Tera Contributor
  • 263 Views
  • 2 replies
  • 1 helpfuls

Incident template

Can we get any field value from the incident form on additional comments field through the template? I created a few templates for reminders and added content but need to fetch assigned to person name in additional comment field. How can we achieve t...

Sayali_9822 by Tera Contributor
  • 1015 Views
  • 8 replies
  • 2 helpfuls

updating Create HR Case UI action in interaction record

Hi Everyone,There's a "Create HR Case" ui action on interaction record, which has a Workspace client script: function onClick() {    var USER = g_form.getValue('opened_for');    var NEW_RECORD = '-1';    var TABLE_HR_CASE = 'sn_hr_core_case';    var ...

kartikey by Tera Contributor
  • 591 Views
  • 5 replies
  • 0 helpfuls

Resolved! UI policy or client script which has more preference??

Hi Everyone,If UI policy makes field mandatory and I use client script to make it non mandatory which one will work?On-change client script I understand will make it in non mandatory, what about client on load script? Regards,Zeba

ZebaT by Giga Contributor
  • 635 Views
  • 6 replies
  • 5 helpfuls