Hello,I have configured Smart Document for TPRM in ServiceNow.So far, I have completed the following setup:Installed the Document Intelligence pluginActivated the Smart Document skillEnabled the system property: glide.ui.seismic.attachment.dialog.ren...
I have a record producer and I need the variables from the record producer to be displayed in the variables tab when creating a task in a custom table. I was trying to do this via flow designer using the create catalog task action, but I can't insert...
I've setup mid server for the dev environment correctly, and it is functioning as expected. I've been asked to change the name of the mid server that displays in ServiceNow. Note: There is no need to change the service name. I need to change the disp...
Hi All, I have a requirement on demand table and I am generating few demand tasks and approvals for demand record.Now in this flow for one of the approvals if it gets rejected I need to go back to a previous step and regenerate the tasks and the app...
Hi, How to add Assignment Group inside the Discuss button Pop Up page, if we Click on Discuss button in incident form?
We have a catalog item with the following fields: Related Category (Mandatory) – Choice field with values:Collaboration and CommunicationCyber Security ServicesHardwareInfrastructureSoftwareApplication Name – Reference field to the Business Applicati...
I have a Workspace page that displays records using multiple sys_ux_list configurations under the same category (View Master List). The available lists are: SOERSNSFAll1 All of these lists are configured to use the same table: When a user selects a l...
how to add brand logo on the top left in the header of portal app shell in ui builder
I was unable to access my PDI because it showed the error message "Error upgrading to Australia Patch 2". I then tried to reset and wipe the instance. Around 10:20 AM, I received an email stating that my instance was ready. However, it has now been m...
HelloThis is all for change_requestI have created client scripts for Category and Location to display dependent CIs. My requirement is that when both Category and Location are selected, the CI should appear accordingly. However, the CI Class is showi...
Can anyone recommend training material / online courses on building service catalog forms that does not require App Engine Studio or Catalog Builder? We do not have a licence for App Engine Studio. I have experimented with Catalog Builder and complet...
Agents are reporting that they getting errors in Chat in Service Operation workspace. The error message is "An item in your inbox was assigned to another agent, so no action is needed." coming before the timer is becoming 0 seconds.Can I get where th...
Hello, We are seeing an issue in our PROD instance where some reference field autocomplete dropdown options are not visually highlighting when hovering over them. Example behavior: When typing into a reference field, the autocomplete dropdown display...
We are migrating our workflow to flows. In some of our workflows, we have this approval process which sends multi-level approval tasks. For specific forms, when a user submitted a request, it will send approval task to user's manager. We have a custo...
Hello All,is it possible to add new filter option for Date Fields ?I would like to have an option as "Last 10 Days and Last 14 days"If anyone knows a way of adding a new option in the filter, let me know as this would be more user friendly for users
