So, in the Developer portal Servicenow now directs to the platform documentation when looking for the API reference. And it's great that the documentation exists there... except we used to be able to access a quick search tool that would filter both ...
I was trying to look up the normal API reference pages under developer.servicenow.com but not it seems like they moved the global navigation to the API reference to the Technical Resources tab and it links out to the Docs sites instead of the develop...
I found catalog items with the same name, but there are two records—one with “active” set to true and the other with ‘active’ set to false. Is this because one is currently being edited in the builder, since there’s a “Cancel Checkout” button on the ...
I’m working on a custom Configurable Workspace in UI Builder and would like to implement multi-level (stacked) breadcrumb navigation for a records (let's say Issue record), similar to the navigation behavior available in some OOTB ServiceNow workspac...
In ServiceNow on one of our instances, what we have noticed that it takes a lot of the users to the Service Operations Workspace and the URL defaults to: However, this is causing problems for test accounts that we create as part of AutomatePro becaus...
I am curious if it is possible to get the lastest version PDI with a large set of sample data to test with. If you know the answer please share with me.
Hi, I am unable to find the scroll down when i enter the text in global search in "native" view in servicenow. but i can able to find the records, only thing i am unable to do the scroll down operation. this is happening in our production instance. i...
Hi Everyone,How can I edit the Title/short description of an existing KB Article. Does it require any extra roles or they cannot be edited or is there something else.Kindly help me with this.Regards,Dhruv Khandelwal
To create a separate, custom column view for your NOC Agents like the one shown in the imageonly these column should be visible for him
We are facing an issue while initiating a Microsoft Teams chat from a ServiceNow Incident record using the <b>Start Microsoft Teams Chat</b> UI action. <h3>Current Behavior & Symptoms</h3> <ul> <li>Clicking Start Microsoft Teams Chat results in...
Hi guys, I'm trying to implement a duplicate validation for a Catalog Item in ServiceNow, but I'm running into an issue with asynchronous GlideAjax validation in an onSubmit Catalog Client Script.BackgroundWe have a Catalog Item used to create functi...
I want the order guide submit to redirect to portal home page for Service Portal. How can I do that? Also can this be done for a single order guide or will the change affect platform wide.
Table name: sn_grc_reg_change_regulatory_feed Both the classic UI and workspace has the same issue. I tried to add another field as well, its shows the same issue. I added the same field in another table it works fine.
Hello All,We have created a new Workspace and a new table for it. We have also added Emails as a related list for the case.Currently, when we open an email from the Emails related list in the Workspace, it redirects to the sys_email record and displa...
