**I started this thread as a question...but figured it out along the way. I guess I should make this an article...but I have already put everything here and don't want to lose my code again...so sorry if this is in bad form. GOAL: Attach a file to a...
Hi Team, I would like to check if Cisco (CUIC) can be integrate with ServiceNow. My helpdesk team having issue to to raise an incident if there is a call coming into CUIC and there is no user information. We would like to auto generate an incident wh...
Hi All, I've followed some tutorials and I was able to create a new UI builder Page like thisNow, I need this "Notify" Button to trigger an event or maybe even run a client script right awayIf possible I want also to grab the value from the field abo...
We have a new Agent, and that agent is not receiving the open live chats in the inbox.even when the agent status is available, what could be the reasonwe are facing issue only with this particular agent
How do you create a Data Policy to restrict user access from the server sideWhen state is set to Closed, then Assigned to and Assignment group fields should be hidden.
Hi Community, I have one requirement, In form level having requestor for filed and assignment group filed, requestor field taking the user table and in assignment group filed taking the group table, and in my requirement they ask me to create one new...
Hello,When in a project record in project workspace, you have an option on the left to see status reports. The middle column then shows you existing reports. If you open a report and scroll down, you come to Current Status, which is a 5 x 3 grid show...
Hi Community,I’m trying to use the Rich Content widget in Employee Center Pro to show building info based on the current user. I want to:Get the user's building ID from the User tableUse it to pull details from the Building table (address, features, ...
HelloI'm having serious troubles with creating of my App in PDI. No matter what I do I'm still getting error below:Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create tem...
Hi All, Target field is displaying the date/time format in the question label. How to remove this. FYI:Preference>Show date and time formats on forms>false Thanks in advance!!
Hey Experts, I have a use case where before zurich, all users with Business Stakeholder Roles would be redirected to a UI builder page. After the zurich upgrade ServiceNow has introduced the sn_sow.sow_home, sn_sow.sow_list roles inside the sn_incide...
Hello! We have a large number of Powershell scripts supporting our environment, I am working on a new functionality that integrates a more to ServiceNow but have hit a wall.One script has a number of requirements that will require interaction with SN...
I’m working through two scenarios involving reference qualifiers and would really appreciate some guidance or confirmation from the community.1. Change Table – CI Reference Qualifiers on Configuration Item and Affected CIsOn the Change Request tabl...
Hello all, We recently upgraded our non prod environments to Yokohama and in doing our testing before upgrading in Production we came across the Reopen option being available on a resolved incident from the serviceportal. it is currently not visib...
My company is hoping to implement a bi-directional integration between FSM Agent calendars (found in Dispatcher Workspace) and the agents' Outlook calendar. From what I have read, the Workforce Optimization integration with Microsoft Outlook (sn_wfo_...
