I need to add the iframe in the chatbot in ESC portal page.
I have a iframe widget in UI pages. I have created a same UI pages iframe as portal widget. I need to have the iframe inside the virtual agent in ESC portal. How to achieve this scenario.
Forum Posts
Endpoint Management
Endpoint Management capabilities in Service Now
How to add new Dashboard Widget on SOW home page unlike 'incidents assigned to you'
I want to add a new dashboard widget to Service Operations Workspace home screen that displays incidents where condition is :Caller.VIP = truePFA , SS for reference.
Not able to see manage instance on servicenow developer portal
Everytime I go on to ServiceNow developer portal, not able to see manage instance section. and therefore not able to access the instance. everytime need to raise the request for new instance
Set field value in workspace
Hi All, I have created a page variant to create a new record in custom table. In rate type field I want to pre-populate a default value whenever form get loaded. For this requirement I have added [field] set value handler under From loading state cha...
Resolved! use the global search within a catalog item
I have been asked to create a catalog item that mirrors what we have in the SN support portal, where the user types a subject and a body describing the issue, then a search is performed looking for existing knowledge articles and once the user review...
Redirect form one record producer to another
Hey All,I want to implement a functionality where the submission one record producer will redirect you to another record producer, how to achieve it?
ScTask must be create only in a specific time window.
Hi All, I was working on a flow designer logic, and getting a problem in it.My requirement is: users can raise their request at any time but sctask should only be create in a specific time window.For Ex:- user raised a req on thursday, even after get...
HRSD – Guidance Required to Import Data from Cloud Instance to On Prem Instance
Hello Everyone, We are looking for guidance on the recommended and supported approach to import HRSD data (Foundational and Configuration data) from a ServiceNow Cloud (SaaS) instance to an On Premise ServiceNow instance. Our requirement is to unders...
Can't display this list Cannot read property "sys_id" from null
Hi All,We have built a custom workspace in home page we have a dashboard where a Simple list is addedUsing UI builder. Now from past few days we are getting this error "Can't display this list Cannot read property "sys_id" from null"
Edit access for Communication Channel journal field on Incident
Hi Community,I have created a journal input field on the Incident table called test Channel (field name: u_test_channel), similar to Work Notes and Additional Comments, and added it to the active view.We now have a new requirement:After a MIM Team ...
Information regarding CxO Dashboard
Dear Developer, I am working on CxO dashboard and need to check all the reports mention in the CIO dashboard. How we can see the data in this reports?
Facing chalenge with smart assessment
Hi,I have created an assessment template for control using smart assessment.The chalenge which I am facing is that, when I go to GRC Task to take the assessment, I can't understand for which control the assessment is.How can I bring the control name ...
Edit the label of M2M Table after creation
Can we edit the label of M2M Table after creation?
I cant open the flow I created in flow designer.
Hi Community,I’m facing a persistent issue where a specific Flow will not load in Flow Designer. I developed this in one PDI and it was working but then stopped loading the flow , I even migrated it to another pdi using an Update Set. While the Updat...
