Hello Everyone, How can you make a certain field invisible and not mandatory? There is a UI policy set to where if urgent request is 'Yes'Need by Date and Approving Deputy Director is mandatory and visible. But in a catalog item view in the Service P...
I want to set a dashboard as a landing page based on the group. Could you help me the way to achieve it?
Description:I have a Record Producer with two fields — Services and Solutions.Both Services and Solutions are Lookup Select Box variables.The Solutions field is dependent on the Services field, and I’ve mapped this dependency through a custom field c...
I am trying to copy an email from the sys_email table to a new record with a new target, and have the emails appear in the right order in the activity feed of the new record. The use case is we have teams working in different spaces (scoped app and i...
i have created a simple-list modal in the ui builder and feild decorator .When i try to create a new incident the icon is showing in the incident form's configuration item field (icons use: Caller's assigned ci list_). after creating the incident . i...
Hello Community,We have set up an email account with below details,type: IMAPServer: outlook.office365.comAuthentication: Oauth 2.0While clicking on the Test Connection URL, the connection is succesful but we are unable to recieve any emails under em...
Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showi...
I want to create a RITM from the inbound email.
Hi Team, When I am trying to open dashboard with below URL its getting change to workspace URL.URL which I am trying to open:$pa_dashboard.do?sysparm_dashboard=ddf08980fbb066106224f5b26eefdc73&sysparm_header=hiddenURL is getting change to below/now/p...
Hi All, I have a requirement where I need to display all records based on their state in report. I’ve created a report in a dashboard, but I’m facing an issue where duplicate records are being shown for the same CPU ID. Table 1: u_cpu_data → stores t...
Document Template- - In ServiceNow, a Document Template is a reusable content layout that allows users to quickly generate standardised documents with pre-filled data from records or to attach any pdf required accordingly. Step 1: Create a Document ...
I am working on the DELL API integration for Assets to retrieve the warranty information by sending the Service Tag.I have setup the Oauth provider as below;But when I click on the "Get Oauth Token", I get the error in the second screen shot below. A...
hi we wanted to forcefully capture the updates for groups related in the update set, is there any background script for it to capture updates forcefully? TIAregards,Siva.
Can we able to add direct Endpoint and Payload to the Flow Designer
Hi,I have configured Agent chat functionality on our instance and when I access chat option from service portal, it shows the below message:"There are no agents available at the moment. Please try again later."Here are the configuration details:I hav...
