PrivateなApplicationが選択できません
OOTBのNotificationレコードを編集するためにApplicationを変更しようとしたら対象のApplicationが表示されませんでした。なぜでしょうか？また、どうすればこのApplicationを使用できるのでしょうか？
Forum Posts
Can we retrieve the Okta IDP JWT token using the Okta Spoke in ServiceNow Integration Hub?
I'm using the Okta Spoke in ServiceNow Integration Hub, and I’d like to know if it’s possible to retrieve the actual JWT access token (IDP token) issued by Okta that the spoke uses for authentication My questions are:Is there a way to access or extra...
Increase font size of input label UI Builder component?
I have added an input component in UI builder label of input seems smallHow can i incrase it ,Tried adding css but its not reflecting
Autopouplate UI page based on selected RITM
Hello Experts, I want to autopopulate the UI page based on the RITM selection i.e. is a refernce field.Cost center and Server should be autopopulated from RITM variables.Below is My UI page. This Ui page should trigger when Change request's state is ...
Reports & Dashboards on SLA's
Dear Team,I need your help to build reports on SLA’s Compliance since we don’t have performance Analytics.% of tickets meeting response and resolution SLAs.% of tickets breaching SLA Ticket Status Breakdown Count of tickets by status (Open, In Progre...
Hide a field in a catalog item view based on requestor's user role
Hello Everyone, How can you make a certain field invisible and not mandatory? There is a UI policy set to where if urgent request is 'Yes'Need by Date and Approving Deputy Director is mandatory and visible. But in a catalog item view in the Service P...
Resolved! How to use console.log() in client script while creating a UI page
While creating a new UI page to test out the GlideAjax API, I was trying to add console.log() method to the callback method in the Client Script. But, it is not allowing me to do so and keeps popping up as a problem. Kindly provide a solution of what...
Resolved! Unable to load List page in Custom Workspace
Hello, I tried to create custom workspace by follow the instruction from this link: https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-configurable-workspace-from/ba-p/3161658#getting-started The list page ...
Is there a way to know which standard change templates were used to create the Change requests?
Is there a way to know which standard change templates were used to create the Change requests?Its a new instance on Zurich. I checked in sc_item_produced_record table, but no entries seen there. 1. Is that the table to look at or any other table?2. ...
Run transform map from REST API
I created a module where the users attaches a spreadsheet, submits the record and it kicks off a transformation. I am using the business rule below. This has worked great until we encrypted a field in the table. ServiceNow support said, "I think y...
Request a PDI that is Wiped--No ITSM Applications
Hello, I wanted to know if there is a way to request a PDI that doesn't have pre-installed applications so that I can practice installing and configuring all apps. I noticed that ITSM is installed by default, and this is the case even with NowLearnin...
user profile fields not visible
When I log in as admin, I can see the profile page like this: But when I logged in as an end user, I could see only 2 or 3 fields. I want to show the same fields to end users.
ATF Cloud Runner
Can anyone please let me know how to enable Cloud test runner in ATF in my PDI. Is it possible to enable in PDI or not, if it is then provide useful resource
Issue Uploading Large ZIP File in Incident Form – MIME Type and Size Limit Error
Hi All,I'm encountering an issue while trying to upload a ZIP file (size: 1.26 GB) to the Incident form in our ServiceNow instance.When I attempt the upload, I receive the following popup error:"The MIME type, file extension, or file type could be in...
Issue on flow desinger approvals
I am working on a requirement in Flow Designer where the trigger is a Service Catalog request. Based on a variable selected in the associated catalog item, the flow must initiate two level approval process. The first level is a Manager approval, and ...
