Hello all, Has anyone out there implemented the new change models for Normal, Emergency and Standard changes. Keen to see what you have built in terms of approval definitions etc.. the only examples I'm seeing are related to DevOps and we are no way ...
Hi experts I am working on a SOAP integration in a ServiceNow test instance.I send a SOAP request (with RESTMessageV2) and receive a PDF document as part of the response.When I call saveResponseBodyAsAttachment(), the file is created and can be opene...
I Want to populate my mrvs data from record producer to a table under a related list of a custom table form view.I have created a custom table for the other fields to store the record producer data once submitted. And I have created child table with ...
Hi Team , can any one please help me on this issue? table :- csdm_app_services only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button . in the below image , i ha...
Hi Team, case will create in different assignment group, so based on that current assignment group will receive the notification. Pls guide me on this
Hi,I have a group that is for developers who would be able to create a spoke. This is to use a DemoHub Narrative for Spoke Generation. This group is designed to be non-admin but they are power users and have many of the power roles, sub-admins etc. W...
Hi all,I need to be able to determine when the "Run as" property was changed from "User who initiates" to "System User" so I can determine if a reported issue is still relevant or resolved. I cant find the table that would store this information. I...
I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query. This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...
We have configured a custom font in a Document Template(sn_doc_template), we were able to view the custom font in the body and after clicking on previewHowever, the same font is not getting displayed in the generated document.we have configured the c...
Hicollection type record for table is deleted how to get back?
Hi Team,I was trying to create a Custom pattern on "windows os Desktop" to find the Time zone.But I am not able to set the value. Error:"unexpected error occured durning debug"
Hello ServiceNow Community,I’m experiencing an issue with the Email Auto Response Agent not triggering as expected despite being configured in the AI Agent use case. Here are the details:Table: sys_emailConditions: type=received^receive_type=newRun a...
We are planning a ServiceNow production upgrade and would like to control logins during the maintenance window.Currently, we are considering two approaches:Restricting by IP addressSetting users as inactive (active = false)Since our instance uses SSO...
Has anyone compared the "Number of predicted changes in Upgrade preview" vs "Actual number of changed records" post upgrade? How close will the numbers be?
Hi all, When Change Request moving to implement and Review State,if Actual Start Date < Planned Start Date ,Actual Start Date < Planned End Date,any one of this true then abort and throw error and make justification field mandatory and set state val...
