When I go to create a new entry in the Application Registry, the info I've received from the vendor indicates to select ""Create an OAuth API endpoint for external clients". However that selection shows with (Deprecated UI) appended in front of it. ...
Hi, I have created a data visualization. Now I want the colums to be static for all users and columns should not be changeable for any user. For example below screenshot has colums like number, category, subcategory, service and all... How to do thi...
Hey all,Is there a way to import a filter condition with a record?I have this conditionand when I export the record associated to this condition, the condition field showsFacility = Becancour .and. Equipment ID = 30-040-0000-BEBUTwhen I try to import...
Hi, I have a requirement in catalog item. I have two variables "Search for people" and "Type keyword for search" based on this I want users should be display in reference fields called "search results" but it is showing all users.I am using script in...
Hello,The 'Report Date' under status report is showing the current date (today's date) is the ootb, Also, can we customize it that if a report has not been refreshed, it would show a date of last refreshed date not todays date. How can we achieve t...
I am trying to show emails sent in the activity log, added email auto generated and email correspondence to activity log. I can see on Incident but not on change record? IS there anything else that need to be configured.
using the Import option on list header, while importing the records into table that creates temporary import set table and transform map for every import load, so cannot create the transform map script over there to update the fields on target table ...
HI Community, I have requirement for one of the FRA report Form 55A which you can find online at https://data.transportation.gov/Railroads/Injury-Illness-Summary-Casualty-Data-Form-55a-/rash-pd2d/about_dataNow. I have incident and have 5 injury recor...
Hi Team,I have created a custom table called On_Boarding_Task.In this table:I have a Task Type field (Choice type)I have an Assignment Group field (Reference to sys_user_group)Requirement:When I select a specific Task Type (for example: Email account...
I created an agent in co pilot studio and am using servicenow as a knowledge source using Oauth2 authentication. I was able to set up the client id, instance name and was able to test and confirm it was working for me. When I try to share the agent w...
My company is looking to clean up our Knowledge Base, and we are conflicted between retirement of articles and archival of articles. I've been working in our ServiceNow environment for 11 years and have only ever heard of retiring articles, mostly by...
The archive and deletion rules defined below should be implemented using ServiceNow System Data Management (And these rules should be applied to the particular Service Catalog Item)features.Default policy- Records older than 3 years are moved to an a...
Hello everyone,I have configured the Virtual Agent API in my ServiceNow instance and I am currently testing the integration using Postman. So far, the connection is working as expected.My Virtual Agent is using the HR scope, and I have a requirement ...
Hello everyone,My name is Abdellah Aitibour, a senior IT project manager with over 10 years of experience in IT infrastructure, cloud, and digital transformation.I’m currently expanding my skills in ServiceNow, and my main interests are ServiceNow Ad...
I have added a List Collector variable to a Catalog requested item.My notification now correctly send an email to the request and the people on this Watch list. Also, the requester can see this item in his "My Requests" lists on the Portal. How can I...
