I am working in UI Builder and have a Data Visualization (Single Score) component. I have added an event handler “Visualization clicked” and configured it to Navigate to another route (list-item-open-tickets).The navigation itself works fine and the ...
Hi Experts,I have a Record Producer on a custom table with an attachment variable which is not mapped to any backend field on the target table. I need that whenever an attachment comes from that attachment variable from record producer, it should be ...
Hi All,In CMDB Workspace, under the Home tab → Quick Links → CMDB Health Dashboard, when I click on it, the CMDB Health Settings panel opens.Currently, these settings are only visible to users with the admin role.I need to provide access to users wit...
Could anyone explains this topic with examples? About when to use it and how to use it. Thanks,Poonkodi
Hello, I am trying to find where the data is housed that stores which reports have been embedded in any given dashboard. I am hoping that this is stored in a table and I am hoping to be able to view it in list view. Does anyone know where this data...
Hi All,I'm working on a Catalog Item and one of the requirement is to send the RITM for approval to different people based on different Sevice Catalog Category value. Which workflow activity should I use here? Thanks!
Hi Team,Do we have any known issues with using 'Available for ' and 'Not Available for' in a catalog item together. I have built a very simple condition to 'Not Available For' but see it is not working as expected. Ideally not availble for must overr...
Hi Team,In the catalog task form we have hidden Close Task button for certain items. But we see the button is visible in Service Operations workspace, where users are getting redirected sometimes. How do we make the button hidden for the same conditi...
HI Team, How do we add an attachment to the email if its configured from 'Send Email' action in flow designer.I have seen solutions to copy the attachment to email record after Send Email action. But will it work as the email is already triggered? Th...
Hi Everyone, I need to hide the New button from the simple list widget instance when user clicks on show all link. I tried to add show_new JSON available in the community under Additional JSON options however, still the button is visible. I'm in Zuri...
In the below screenshot, the reference field is showing no Display value, but it has some sysID added. Any idea, what might be missing? We had created this table and data quiet some time back, but recently facing this issue. Thanks,Sreesh Surendran...
Dear Community,I need to make variables filled in catalog item on the ticket form.In the widget ticket field, how can I make them appear ? One strong problem is that I have a record producer creating an incident AND a variable editor formatter on Inc...
Hi, I want to translate the email content automatically based on incident caller language.below approach i followed.I created a sys_ui_message and i have called message in email script, then i have added the mail script in notification body.for e.g: ...
Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...
Hi community, In my organization, we have a requirement for certain stories to fill some fields when they reach "Complete" state. I already knew that when a user tries to move a story from "Draft" to another state, then a form opens if the acceptance...
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