Hello, I am exploring various REST APIs available for Customer Accounts in CSM module in Zurich release. However, I found that inbuilt 'Account API' provides GET methods to fetch customer accounts data but does not support POST method. Is there any ...
Hello All,A user is not able to move cards from one lane to another. When the user is attempting to move it, "an unknown error has occurred" error message is being thrown in the expanded card record and the card is not moving.For the reference i have...
While opening the existing record in the ATF I'm getting the below error. Any idea how to fix this?
Hi, When I "Submit" a Service catalog item on service Portal, the request page (sc_request) opens. I would like a rediction of this submit to ritm page instead sc_request page. I know I have to modifiy the clone of the widget "SC Catalog Item" but I ...
Hi, Is there any way to color the VTB Cards background in the VTB Board based on certain conditions?
What Is a Query Business Rule in ServiceNow? A Practical Guide to Security, Performance, and Data Governance When I first discovered that not every ServiceNow list showed all available records, I wondered why. I knew there was more data in the databa...
Hi ,In our ServiceNow instance some of the users are getting Session Expired (401) after 5 minutes. What will be the reason behind this. By default it should be 30 minutes. When we checked the below properties in our instance , we see Thank you!
Hi,I have several reports and dashboards in Classic UI. I migrated these to Platform Analytics dashboards but there are several reports and interactive filters which were not working properly in Platform Analytics , so the suggestion that came was to...
Hi All,Kindly let me know why GeneralPDF not workingError : gs.addErrorMessage("PDF generation failed: " + e.message);GeneralPDF not defined.Client SCript :var responseBody = Contenthtml; var letterheadHTML = "<html xmlns:o='urn:schemas-micro...
With CSM having playbook in the portal for intake and thus this being available as a user experience in any of the portals....what is the equivalent of a "multi-row variable set" if this was a record producer or a list with insert row?
I am moving out from my company and want to move my ServiceNow certifications to my personal email ID so can you please let me know the steps
Hello!I'm creating a template to export from Strategic Planning Workspace. The problem I'm having is that it only exports 50 slides, and I need to export at least 80 slides.I've been investigating whether this is a limitation of the system, but I can...
Hello devs, I have come across a strange issue in flow designer. So, I have created subflow, and there is a custom action being called in the subflow, for each of the records being looked up. Suppose there are 3 records in the lookup action, the subf...
In Zurich release workspace .list page is not showing list for particular user but it's showing for admin . I've defined sys_ux_applicability_m2m_list role here and user is having that role but he can't see that role
We have a UI action on the RITM form to convert it into an Incident. We want the converted Incident record to appear in a related list. We created a custom relationship for this, but when we add that relationship as a related list, it shows up in the...
