HAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

HAM -- Source task is not getting created after zurich upgrade

Hello All, We have upgraded our system to Zurich version. But before that (on Xanadu version ) in the hardware catalog ordering capability, once quantity is ordered on the Hardware catalog, system flow used to  create a Source Task. Once we source th...

nareshTT by Tera Contributor
  • 625 Views
  • 1 replies
  • 0 helpfuls

Resolved! Referesh

i want to learn refresh OOTB in servicenow. 1. flow, chnages,script ato z. pl help

deepika1116 by Mega Contributor
  • 631 Views
  • 2 replies
  • 0 helpfuls

HAM

Hi am trying to learn Ham pro developing please suggest me best videos 

dvreddy0520 by Giga Contributor
  • 673 Views
  • 1 replies
  • 0 helpfuls

Asset Attestation using asset criteria

Hi, The Asset attestation can be scheduled/triggered with specific model categories and user criteria.my requirement is to trigger the attestation task only based on the conditions like "State=In use" on Hardware(alm_hardware) table.please assist to ...

Akila2 by Tera Contributor
  • 767 Views
  • 2 replies
  • 0 helpfuls

Missing Delete Rights?

Question about apparently missing delete rights in HAM Pro.   Our HAM team want certain access controls for various roles in our HAM implementation.  We are seeing that the HAM Admin role, for example, while granting create rights to many sn_hamp* ta...

Fitz4 by Tera Expert
  • 618 Views
  • 1 replies
  • 0 helpfuls

Resolved! HAM Professional Installation

Good day, I successfully installed HAM professional plugin on my organisation Dev instance including Hardware Asset Workspace. Although installation was successful when I go to Application Navigator the Hardware Asset module does not appear. All requ...

Mvakazi by Tera Contributor
  • 1030 Views
  • 4 replies
  • 0 helpfuls

Hardware Asset Management w/out HAM

We are an institution where we do not have the HAM feature installed, but hopefully in the future.  I am looking for best practices on entering assets manually, particularly knowing the sequence of tables to enter data.  Example: To enter a hardware ...

David Millar by Tera Contributor
  • 1344 Views
  • 3 replies
  • 1 helpfuls

About HAM Licensing

While taking the HAM Fundamentals course, I examined the license reports in my learning instance and noticed a discrepancy I would like to clarify. I have confirmed that monitors registered as consumables are excluded from the count. However, I notic...

data.png license.png