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Forum Posts

Company Name in Hardware Manufacturer Table list is Empty

I'm trying to figure out how the company field on Hardware Manufacturer Table is being populated. Hardware Manufacturer(sn_hamp_hw_manufacturer) list is loaded in the instance through content data service. However, the company field is left empty whi...

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Saran5 by Tera Contributor
  • 642 Views
  • 5 replies
  • 1 helpfuls

Business Rule script for Hardware Asset table

Trying to copy the resource id from tablesn_sccm_integrate_sccm_2019_computer_id' to the alm_hardware table where serial numbers match.  Below is my script. Not populating. Before rule on insert, update.  Thanks.

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jjones4773 by Tera Guru
  • 245 Views
  • 1 replies
  • 0 helpfuls

HAM Content Services - New Models

It seems that if using Content Services you must wait for new models to be created before the ability to use them in the tool. Is that correct? How does Procurement play into this process? If needing to purchase a new model, do we request it via cont...

Transform map

I set two fields in the transform map with coalesce=true: Asset tag and serial nubmer.But when I imported the data to update it, the following happened:1. When the asset tag is different and the serial number is the same, it is not updated2. When the...

ma kaiyue by Giga Guru
  • 226 Views
  • 1 replies
  • 0 helpfuls

Success portal view in Hardware Asset Workspace

there are seven default widget or reports present (bar chart or donut chart view, such as "open success goals" Projected success savings by status etc.). These are the only reports available or can we add/remove or modify the existing? Please advice.

DebasisP by Tera Contributor
  • 460 Views
  • 1 replies
  • 0 helpfuls

Asset Recovery

Does anyone know where I can find documentation or information around the backend workflow for the 'Hardware Status' objects (Installed, In Maintenance, In Stock, etc.)? This would be part of the OOTB workflow for Employee Off-boarding or Asset Recla...

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kmcquist by Tera Contributor
  • 400 Views
  • 2 replies
  • 2 helpfuls