How to split the order guide catalog items
I want to to split the catalog item in order guidesplease see the below screen short. Please help on this thanks,
Forum Posts
Resolved! UI policy VS client script .
which one will run first : client script or UI policy ?it depends on the type of client script and option selected in UI policy. if on change then what will happen if UI policy (on load checked or unchecked then what will happen ) or client script ...
Track the asset that is allocated to a end user requesting Standard laptop via Service catalog
Dear all. I was doing a demo to a client by ordering the Standard laptop from the Service catalog. The request was raised. But then there was a question: If the request is fulfilled, where is the Asset that is allocated to the user/ requested for...
Can I use a barcode scanner like the Zebra - DS8178-SR Handheld Barcode Scanner to enter assets
Hello, I am trying to research whether or not Service Now allows the use of barcode scanners, I am seeing that you can do this with your mobile device through the mobile app which is neat. But I am more interested in the desktop version's compatibili...
list tables that have a potential for clean up on all scopes in servicenow
@Ankur Bawiskar @Community Alums @Maik Skoddow or anyone please provide your suggestion list tables that have a potential for clean up of old records such as non-essential tables outside of regular task table records on all scopes
Asset Management for Laptops and Mobile: Please Help?
Hi What are the recommended approach to populate ALM tables for a post- asset management of "Laptops" and "Mobile devices" pls? - I would like to see them organized under model category "Laptop" and "Mobile devices-HW" however, in order to create ...
How to redirect url from Widget after submit to Service Portal
Hello I need redirect solution after submit form and it will redirect to sp portal from widget. Thank You!!
Assigned to name reverting back to old name
We were having this issue for a long time, but it was not happening on every asset record. Reports were on the lines of the value did not change (when done through a Catalog item form) or after saving the name changes back to either the previous nam...
I want to populate the multiple values into the order guide
In table level i have field. Field name is Area this is choice field .For example Area is gas station selected . in table level it showing I want to populate the this values into values into order guidebut here showing empty .please see the below sc...
Asset state is "In stock"
How can i find out or calculate how long the the Asset state is "In stock" from alm_asset table.
Resolved! Change plain text to HTML in field
Hello. I'm migrating CMDB from an external source and need to move a value into an HTML-type field. The issue is that the source data becomes to plain text (from HTML) once I export it in .csv, and then I have special commands in the middle of the da...
Database view obstacle
"Hi, I need help with a report in ServiceNow. I have a Standard Laptop field (true/false) in the product model table. When this field is true, I want the report to display all assets related to those models. However, the condition isn't working as ex...
Resolved! Stockroom Notification should go to stockroom manager and its assignmrnt group
Hi team, please anyone help when stockrule triggers OOB notification is going to associated Stockroom managers, my requirement is it should go to its "Assigment group" (Stocroom manager's Assignment group)in cc as well. please anyone help
Do consumables have lifecycle
Hello All,While implementing HAM Pro, do we get lifecycle data for consumables e.g. hard drives, adapters, etc?\\Thanks in advance, Regards,Mahesh
Source request UI action button
Hello All,We have "source request "UI action button on catalog task(sc_task) which looks for parent as (sc_request),and set source and received checkboxes to true once we source the asset from stock.(Catalog task will be under sc_request)Same butto...