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Sort fields in the record producer form in the portal

HI, I have a record producer form, this form is also on the portal. There is a field in the form called position of reference type,and I need to sort the values in this field according to the u_order field, the sorting of the values should be in the ...

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Creating a button in the SOW

I created a workspace button in UI ACTION, I need that as soon as I click the button a new feedback creation form will open for me (u_support_feedback table) For example: I tried the code: It doesn't work, I would appreciate your help 

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order field

Hi,How do I determine for a record in the table, that the value in the order field will always be the smallest(that is, it will always be displayed last)

Shir Sharvit by Tera Contributor
  • 401 Views
  • 10 replies
  • 0 helpfuls

Inbound email action

when the user clicks on reject an inbound email should get triggered and the triggered date should populate on the form

Baji281 by Giga Contributor
  • 205 Views
  • 1 replies
  • 0 helpfuls

how to change list order

Hi,The existing code retrieves a list of positions for the caller, including a default position named "other" that is universally assigned to all users. Presently, the "other" position is listed first, followed by the caller's positions. I am seeking...

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Asset assignment history on user form.

Hello Team, My requirement is like this:Create a functionality to capture asset assignment history. This functionality will be developed to track asset assignment history on the user profile. On user form, a new related list will be created which cap...

Kalyani21 by Mega Guru
  • 809 Views
  • 2 replies
  • 0 helpfuls

Resolved! Set Retirement day 4 years after Created date

Hello All! We have a requirement to set a custom date/time field on hardware models (category is computer), u_eol, to 4 years from the created date... I've tried a number of business scripts that I thought would work but haven't figured it out yet.Ca...

Nathan Okh by Mega Sage
  • 518 Views
  • 4 replies
  • 2 helpfuls

CSDM Asset Life Cycle Adoption

We are working to adopt the CSDM Life Cycle Mappings, but have some lingering questions. Regarding Life Cycle Control  Asset - Deploy - In Stock, how are you using this? Is there a reason In Stock is not under Inventory?Has ServiceNow released Life C...

Andy_ by Tera Contributor
  • 341 Views
  • 1 replies
  • 0 helpfuls

Help

What is   a Q&A?How do I ask a question?How do I answer a question?How do I accept  the answer to a question?How do I view my question and answer?    

servicenow Duplicate CI

We have received few switches last year in Pune & same time we have onboarded the same in HAM but last week network team started installation of those switches. Now in HAM we can see additional asset with same serial number is added by Mid Server, ca...

Export maximum threshold

HiExcel Format (.xlsx)What is the maximum threshold that can be filled in, and is there a clear maximum limit?System Properties > Import Export 

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ddd by Tera Contributor
  • 704 Views
  • 6 replies
  • 0 helpfuls

Resolved! IS coding required for servicenow asset management.

I am working as a system & network administrator and using servicenow from around 2 years and wanted to move ahead in Servicenow Asset management role as I have hands-on practise on IT Hardware asset life cycle, reporting & dashboards, taskboards, in...