We are purchasing new hardware devices and want to create the asset records using a hardware model which has lifecycle information available from the content library (we have purchased HAM Pro capability). I see the hardware model in the Content Libr...
Hello everyone, I am trying to determine a list of hardware assets that haven't been discovered or validated in the last 6 months. My criteria is below, but I'm unable to figure out how to filter my reports.1. CI Most Recent Discovery Date > 6 months...
Hello, In our environment we have physical servers that are reimaged during the lifecycle of the hardware asset. When the server is reimaged the CI name and other configurations are changed. What is the best practice for retaining previous CI inform...
How to install this plugin in the personal developer instance?Plugin name = "Hardware Asset Management (com.sn_hamp)".
What is the difference between data certification and the attestation processes? Is there a process to validate asset record data also?
Hello everyone, I am having an issue with transfer order's when I transfer consumables they remain in the original stockroom under a sub state of pending transfer. All of the transfer task are complete so I am not sure why they are stuck in the origi...
Hey community, I have a requirement where I need to bulk update assets with different values. Kindly assist me with the script.
Hi Will EOL/EOS in Hardware Model affect Status?For example, will EOL/EOS automatically change to Status after expiration? Thanks
Hello All,Can anyone guide me on How to create or share the Reports on Hardware Asset Workspace? Thanks in Advance
Hi Community As part of sccm output for last login timestamp field I am getting some 18 digit number instead of date. How can I convert this into date n set in the target field.
Purpose of "Legal Hold" in Hardware Asset Management and where we can find it in ServiceNow?
So I noticed under certain hardware products there will be EOL dates on some models and some do not. If all the hardware models are under one hardware product why wouldn't the dates for that product all be the same?
I am looking over users with 2 computers assigned in CMDB. How do you recommend we handle shared computers. They are signed into my multiple people, not really assigned to one person. What are your thoughts on this?
All, Asking those who implemented or are implementing HAM right now - what are the most practical benefits of implementing HAM?ITSM already provides some sort of assets management obviously missing out some HAM features but I am wondering what the ar...
Hi All, When I was creating a services contract in ServiceNow I was faced with insufficient options. 1. In the Payment schedule field of the Financial Tab, there are entries for monthly, quarterly, etc but there is none for Adhoc services. 2. The Est...