Hello Experts, How to set location field on alm_hardware, based on assigned_to (user)-location.
how to create the fix script to set location field on alm_hardware, based on assigned_to (user)-location. We need to update that perticular location.
Forum Posts
Creating a button in the SOW
HeyI need to create a button in the workspace menu. When the button is clicked, I need it to open a window with the creation of form support feedback(create a new record in the u_support feedback table) For example:
values order in a list
HeyHow to make a specific value in a list ("other") appear last in the list in esc portal?Position is a reference field to u_position tabel in"create new incident" - record producer I tried to solve as follows:
variables translated in notification email
HeyI created a form u_support_feedback with the field u_feedback_subject - a choice type field, whose values in the field exist in two languages both Hebrew and English.I need to add a mail script to the notification that will retrieve the values for...
Resolved! Fix Script to add Retired Date to all alm_hardware computer
I recently got help with a business rule to add a retirement date of 4 years after the Created On field is set on, u_eol. Now we want to run a fix script to go through our entire asset inventory and run this "business rule" (function executeRule(curr...
Sort fields in the record producer form in the portal
HI, I have a record producer form, this form is also on the portal. There is a field in the form called position of reference type,and I need to sort the values in this field according to the u_order field, the sorting of the values should be in the ...
Creating a button in the SOW
I created a workspace button in UI ACTION, I need that as soon as I click the button a new feedback creation form will open for me (u_support_feedback table) For example: I tried the code: It doesn't work, I would appreciate your help
order field
Hi,How do I determine for a record in the table, that the value in the order field will always be the smallest(that is, it will always be displayed last)
Inbound email action
when the user clicks on reject an inbound email should get triggered and the triggered date should populate on the form
how to change list order
Hi,The existing code retrieves a list of positions for the caller, including a default position named "other" that is universally assigned to all users. Presently, the "other" position is listed first, followed by the caller's positions. I am seeking...
Asset assignment history on user form.
Hello Team, My requirement is like this:Create a functionality to capture asset assignment history. This functionality will be developed to track asset assignment history on the user profile. On user form, a new related list will be created which cap...
Resolved! Set Retirement day 4 years after Created date
Hello All! We have a requirement to set a custom date/time field on hardware models (category is computer), u_eol, to 4 years from the created date... I've tried a number of business scripts that I thought would work but haven't figured it out yet.Ca...
CSDM Asset Life Cycle Adoption
We are working to adopt the CSDM Life Cycle Mappings, but have some lingering questions. Regarding Life Cycle Control Asset - Deploy - In Stock, how are you using this? Is there a reason In Stock is not under Inventory?Has ServiceNow released Life C...
Asset tracking strategy and changing it for consumables
I have a customer who needs to change the asset tracking strategy for consumables so that assets are created. My question is related to the consumables that have already been used - is there anyway to convert these back and create an asset for them? ...
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