HAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Read Only Access to Asset Properties

Is it possible to grant a non-admin ready only access to the Asset Management Properties (screenshot below)? /now/nav/ui/classic/params/target/system_properties_ui.do%3Fsysparm_title%3DAsset%2520Management%2520Properties%26sysparm_category%3DAsset%25...

AJ27_0-1714168009642.png
TStark by Kilo Sage
  • 822 Views
  • 2 replies
  • 0 helpfuls

Resolved! Plugin Related Issue

Not able to see the Hardware Workspace in my Instance ID , can anybody help me get the same 

LaxmiM by Tera Expert
  • 1665 Views
  • 5 replies
  • 1 helpfuls

Resolved! Button- Synchronize with CMN Locations missing on cmn_location form

Hi Support,In order to see how "Tracking asset working with Indoor-Map", we tried to follow the doc from SN-Production, but does not see the button--"Synchronize with CMN Locations", it  missing on cmn_location form..May you help to let me know how t...

EmilyYeEY by Tera Expert
  • 1193 Views
  • 4 replies
  • 0 helpfuls

ITAM+Project Management

I'm struggling to understand the relationship between ITAM and Project Management, I'd like to know how Assets and projects work together, what are they related to each other by?Is there any special related list, or any plugin that needs to be instal...

ma kaiyue by Giga Guru
  • 848 Views
  • 1 replies
  • 1 helpfuls

Resolved! Asset Inventory - Stock Transfer

When attempting to create an asset stock transfer order, either from the Asset Workspace or the platform interface, we are not seeing any values in the "from stockroom" reference field.  The "to stockroom" field appears to work fine.  Anyone have any...

smithro by Tera Guru
  • 2623 Views
  • 4 replies
  • 0 helpfuls

Resolved! Asset in HW Database doesnt have CI aligned

Hi We have an asset in our HW Database that currently does not have a CI assigned, therefore our service desk cannot select the device, when a user raises a ticket. When trying to allocate the CI to the Asset, Service Now is responding with the follo...

shelley0366 by Tera Contributor
  • 1547 Views
  • 7 replies
  • 0 helpfuls

Asset Management Workspace

Dear Experts, How can we create a custom view to show assets relevant to the team/assigned group. In the OOB implementation the Dashboard shows all the asset related information of an organisation.  As a stakeholder I am interested in seeing the asse...

Vinuj1 by Tera Contributor
  • 973 Views
  • 2 replies
  • 0 helpfuls

Resolved! Assigning Consumable to users in Bulk

Hi All, I have to assign 14000 keyboard and Mouse to individual user for tracking purpose. Is there any way or loader to do the same. All this users are from different location and country. 

Normalization and HP Models

I am curious if anyone has run into the problem of not being able to fully normalize HP products. The landscape of our company is we do not have insight into the procurement process yet but we are getting data from SCCM which is populating our Hardwa...