Hi,We are trying to order a hardware catalog item which has Standard Hardware Asset flow. After submitting the request, we are able to create the source request and purchase orders. After closing the purchase order, we are able to get the catalog tas...
Hey I have a record producer that opens a new incident form for me. When I fill in the fields in the record producer and press submit, the incident form opens, and in the activity Action taken is added to me with the sys_id of a record from the form ...
Hey.Would appreciate help..I created a record producer: I created a caller_id variable that refers to the sys_user (User) table: My script include: And then I used the Reference qualifier and calling in my script include when i call the caller_id i g...
How can I move a model from one class to another?Background: A colleague created "Special purpose" in the Asset Class alm_hardware and the parent_category "Company". He made a mistake here from my point of view. The "Special purpose" container is bas...
Hello In the vendor list how we can disable the 2nd choice with 0 INR in the dropdown regardsHarshal Nirmal
Hello Team, I have a question regarding passing dynamic parameters in a REST Message, specifically when pulling information from Azure Intune. The issue is that the Microsoft graph URI contains spaces, and when trying to use it in ServiceNow, the spa...
Hi All, We are planning to build a workspace from scratch. What are the better ways to build it.Can anyone please guide me on this. Also any resources on this would be helpful.
As the wheels make a smooth touchdown, the journey from Boston to New York culminates, flight time boston to new york? leaving passengers with a sense of having traversed more than just physical space. In this compressed timeframe, the flight serves ...
I created a custom table with Extends table - Asset and a role -test_asset then, created Table.None write ACL with a custom role - test_asset, but non-admin users with role - test_asset are able to edit the custom fields that I added. Any idea or sug...
Hi,My team and I are looking to clean up the configuration classes within our CMDB. I am looking for direction on the best way to approach this initiative. What is the best way to identify empty or irrelevant configuration classes and begin to consol...
OK - I am seeing a lot of assets that have the attribute "assigned to" as "empty". My goal is to ensure all endpoint assets(laptops/desktops) are assigned to an employee. I am seeing about 10% that are unassigned. From what I have read ServiceNOW pr...
HI, This is the code I have written.What should I add so that once the response email opens it will autopopulate the email address of the sender.
Hi All, I need inputs on mobile barcode scanning capability in mobile application. As per my understanding HAM Pro module provides asset scan/create capability in Agent mobile application and NOW mobile application. I want to confirm if ServiceNow ha...
We've set the Location field for our users to be the building they are located in. This poses a problem when we are bringing on HAM because it appears Location of user needs to tie to location of warehouse for the sourcing task to work to find availa...
All,I am testing the asset swap action on the incident and it does not do anything. I've checked recommendations for similar issues and all are met. I am testing that on Lab instance.The original CI keeps being assigned to the original user.The CI us...
