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Resolved! Duplicate Hardware Models

I am having issues with many duplicates of the same Hardware Model being recorded in Service Now, and assets are sporadically spread over these models. Is there a way to tidy them?

Jerry Ong by Tera Contributor
  • 1115 Views
  • 2 replies
  • 1 helpfuls

Asset Cycle Count (Stock-take)

Hi there, We would like to check if anyone is aware if ServiceNOW has a Cycle Count feature which we can use for stock take purposes? Currently we are doing this manually, which we:1. Scan the current asset in store into a spreadsheet.2. Download the...

ricson by Tera Contributor
  • 529 Views
  • 2 replies
  • 0 helpfuls