I am working as a system & network administrator and using servicenow from around 2 years and wanted to move ahead in Servicenow Asset management role as I have hands-on practise on IT Hardware asset life cycle, reporting & dashboards, taskboards, in...
Hello community! We are trying to define our best practice processes for redeploying personal computer assets that have been returned by an exiting staff. Should the department that bought the PC hold on to it until the next new hire arrives, or s...
I have been searching through community and support articles. Was hoping to avoid creating a case, but I am stuck. I cannot get IntegrationHub ETL to load in production. It just hangs on loading with a spinning wheel. I have let it for for more th...
Can we have partially normalized models in hardware model libraries table in ServiceNow?There is a model number 20P54UP#ABA in sn_hamp_hw_product_model table and the status is active.When I try and create a model in the Hardware model table with the...
Serial number in hardware table is unique (could not create the asset with same number) but the unique check box is unticked. I am trying to configure the same in my development instance, anyone have the idea, how OOB serial number is configured.
How depreciation value will calculate and how the depreciation date will get update , i want to know the logic or calculate on how the depreciation will calculate
Hi,i have created one catalog item and added standard hardware asset request flow and created one variable that is reference type when i raising request and follow all the action but in source request task in that task i am not able to see any transf...
How do I make the following condition within a notification: all notifications that need to be: sent to supporters will be sent to the supporter himself (Assigned to), unless the field is empty and then it must be sent to the entire group (Assignment...
Dear Experts, I need your Help. I am trying to deploy assets that have been sourced and ready to deploy. The Asset ready to depoly But under the task I am not Variable stays empty. Please help. Thank you
Hey. I need to build a condition for the notification so that an email will be sent only when the additional comments are changed by the assigned to. I have tried this code but it didnt work: can someone fix it for me please
Dear Team I am very new to ServiceNow. I have created a PDI to test out the discovery, the plugin for discovery is activated.But i dont see way to navigate to MID server app to configure my MID server VM, what and how do i need to install to get that...
Hello,We recently configured the SCCM Service Graph Connector and are running in to two issues with data being change when the import completes.Both the model name and assigned to fields are being overwritten with what is in SCCM instead of the model...
When our HAM module was implemented prior to me coming on board, the implementation partner recommended we connect via servicegraph to our Intune instance. This data source was not and continues to be inaccurate. I have several thousand devices tha...
Hi, I am looking to integrate Coupa Spoke into ServiceNow. Does anyone have experience with this and has any recommendations?Also, is it possible to get this into my PDI so I can experiment and see how it will work, before I introduce it as an option...
