On HR case form when the state is selected as Pending.... A Dialog pop up appears with Reason and worknotes to fill. The choices were added in sys_choice table and they are appearing for admin users. For non-admin users Choices were NOT coming up. I ...
I have looked through the documentation and cannot find any place that mentions the creation of HR Service Options. To add some context - there are the "options" you can add to an HR Service that will automate things on the HR Case like adding a mana...
Is it true that i need HTML skills to increase the font size on the campaign banner? Increasing font size seems like it should be configurable?
Im trying to edit one of the items in this checklist. When Im Testing an HR Case those Checklist are visible .Now, when i tried to visit the HR Template to edit an item there those checklist are not there ?Am i missing a role? or is there another way...
How can I Restrict Visibility of HR Knowledge Base Articles to Published Status only(no Draft or Review state) in service portal for users with / without knowledge related roles
hi i created a record producer and i want to show all variable value in my case form too, so i added variable editor. now my case form is also showing empty variable also, how can i remove empty field. these fields are mandatory, but it is working on...
Hi, We're building out our first iteration of Workspace for HR and wondering how we can modify the field styling. For example, in our instance the form fields feel... flat/very basic: If I look in my PDI, the form looks much cleaner and something I w...
Hi Everyone! I am looking to change the picture on the Employee Service Center page, how would I do this?
Hey everyone, We are preparing to roll out HRSD for HR services. My understanding is that, in the future, most employees will use ServiceNow for their inquiries instead of approaching HRBPs directly. My question is, does anyone have guidelines or cat...
Hi Community,Is it possible to have the Approve UI Action shown on the HR Agent Workspace, where the 'assigned to' on the HR Case can approve the HR task/case? Thanks,NN
Has anyone used the HR profile to track a user prehire, and then allowed ServiceNow to create the AD account?
I have created custome fields in HR table but that fiels not showing in service portal to-dos.can any one please help us to know.
I have requirement in that After Case Acceptance from my tasks in portal it should redirect to that survey page of that particular case. Currently after case acceptance survey is showing in my requests in portal and I want to open that survey just af...
Hi Team, User data and HR Profile data is not synced up in one record,we mapped user(sys_user) title to position in HR Profile table(sn_hr_core_profile).-- I checked the script includes(hr_synchronize) and BR on HR profile table. Issues is in prod...
Hi EveryoneI have created one UI action on incident table and want whenever I click on that UI action, it should redirect me to the Ui page which I created. So how can we achieve it? Thanks
