CIS-HRSD paid the course and I need to pay for the voucher?
Hello, I registered myself the CIS-HRSD and I paid for - Human Resources Service Delivery (HRSD) Implementation On Demand and now to claim the voucher I need to pay the same amount again?
Forum Posts
how to update language
I am trying to update profile language for external user via portal, what all the ways to update language for user
Get Employee Documents By Employee ID Workday spoke action
Hi,I am trying to utilize OOB spoke action for Workday spoke "Get Employee Documents By Employee ID" but get error message "No Employee Documents Exist For Provided Inputs". In the SOAP response It correctly returns the Employee name and WID but it ...
Resolved! HR case visibility based on creation
HR case needs to be restricted. USA and Canada agents can see those cases which are raised in their region. They can't see other region cases. Also we need to exclude ER from this scenario. Any hints on how to do this? is possible using COE securing ...
Resolved! Is it possible to add a new filter named "System" in the Activity Stream of the HR Agent Workspace?
The goal of this requirement is to give a option to hr agent to exclude system-generated work notes from HR cases. For example, if I deselect the "System" filter in the Activity Stream, it should only display work notes created by human users, exclud...
Escalations managemt and complaints management in hrsd on portal
Hi we are looking forward to implement this escalation management for 3 levels. The existing one option available on the portal my requests page. We are trying to build for 2 levels.if anyone can provide the best practice solutions or ideas to implem...
UI Builder List Component default Order by
Hi to all community members,I wonder if there is a way to control the order of the records according to a column that I choose , as default (when I open the page)?To be more clear, I want to save clicking the column name , to make the list orderd by ...
how can we grant watchlist users on an HR Case the ability to see all HR Tasks linked to it
Hi team , i have a requirement to grant watchlist users on an HR Case the ability to see all HR Tasks linked to it i tried with acl but it is not working but can someone assist me on this (function() { var userID = gs.getUserID(); // Get the ...
HRSD - HR Generic Lookup Table - How developers populate, How to use in Record Producers
Might I ask for some more detailed information on exactly HOW to populate the HR Generic Lookup Table with data? We have created fields "Category" and "Subcategory" in our HR Services. There are many, across several COEs and several HR Services.We ...
Resolved! HRSD: Recommended scope for Lifecycle Events and triggering HR Service
Hello everyone, I got a bit confused regarding the application scope to be used when creating a Lifecycle Event and the HR Service that triggers it. I'm building a LE for on/offboarding and looking for best practices or what to take into consideratio...
Resolved! Need to change the Related List Label
In the sn_hr_er_case (Employee Relation) table, Default View we have Approvers as Related List now i have to change the label of the Approvers Related list in HR Workbench View. If the above table is not having please provide the answer any table i c...
HR Task Visiblity
I want to restrict the visibility of HR Tasks such that only the following users can access them: Members of the HR Case’s assignment group Users added to the HR Case watchlist Members of the HR Task’s assignment group I want to achieve the before ...
Duplicate HR Case Getting Created
Hello Everyone,I’m facing an issue where a duplicate HR Case is being created automatically when a case is generated via an Inbound Email Action.Here’s the scenario:A user sends an email.The Inbound Action processes the email and creates the expected...
Resolved! HRSD - Append Short Description.
Currently , we have the "hr_CaseUtils" OOTB Script Include running which is setting the Short Description to "Suject Person name & Employee Id " we wish to append this script by adding the Company code to it.Kindly assist.
The difference between Opened for and Subject person in HR service
what is the difference between Opened for and Subject person in HR service?
